DICK’S Sporting Goods
RetailEquipmentServicesTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Retail Equipment Services Technician at DICK’S Sporting Goods. Skills: Equipment services, Sales, Customer service. Assemble action sports equipment. Maintain action sports equipment”
Industry & Context.
Diagnose faults; Diagnose damage; Diagnose wear
What They're Looking For.
Must Have
Excellent bicycle assembly skills, Ability to adjust to priorities, Manage time wisely, Ability to prepare administrative paperwork, Ability to communicate effectively
What You'll Do.
Assemble action sports equipment
Maintain action sports equipment
Repair action sports equipment
Assist with bike services
Repair bike components
Replace bike components
Maintain snow equipment
Diagnose equipment faults
Diagnose equipment damage
Diagnose equipment wear
Estimate repair costs
Educate athletes on repairs
Assemble new equipment
Perform quality checks
Provide friendly environment
Maintain product knowledge
Assist athletes with purchases
Recommend accessories
Improve shop workflow
Maintain service quality
Preserve shop records
Maintain record keeping systems
Perform assigned tasks
How You'll Work.
Team & Collaboration
Partner with lead
Communication Scope
Communicate effectively
Full Job Description
At **DICK’S Sporting Goods** , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! **OVERVIEW:** The Equipment Services Tech is responsible for building, maintenance, inspection and the repair of all product purchased and serviced through the service department for all specialized equipment. In addition, the core responsibilities within the shop, the technician is expected to fully trained in sales and register functionality to help deliver the elevated experience athletes expect when visiting our House of Sport location. The job duties and responsibilities of this role include the following: Technical Requirements: * Assembles, maintains and repairs action sports equipment meeting the needs of the athlete and in accordance with company and vendor standards * Assist with everyday services, including but not limited to * Bike: minor to advanced repairs; This includes but is not limited to repairing/replacing parts; fitting accessories (lights, pannier racks or cycle computers), routine safety checks; cleaning, degreasing and lubricating bicycles and components, etc. * Snow Equipment: base cleaning, sharpening, waxing, brushing, polishing and preparation, detuning tips/tails. Diagnose faults, damage and wear to give accurate estimates to athletes, and educating them on and whether repairs are essential or recommended. Assemble new equipment and partner with lead to perform quality checks before handing off to the explorer Sales Floor Responsibility: * Understands athletes behavior, can successfully assess needs and recommend product/service meets those specific needs * Support Company standards of selling and cust
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