2020 Companies
Retail
RetailDisplayInstaller–Technology
“Retail Display Installer – Technology at 2020 Companies. Skills: Installing displays, Following planograms, Communication, Independent work. Install and update sales floor fixtures. Perform buildouts, resets, and display repairs”
What You'll Achieve.
Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs
Industry & Context.
Conducting break-fix repairs; Provide solution feedback; Identify opportunities for improvement; Drive solutions; Problem-solve effectively
Travel up to 90 miles from home, Paid drive time & mileage reimbursement, Climb a ladder up to 10 feet in height, Safely lift and carry up to 60lbs, Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead, Must own an Android or Apple mobile device, Must have reliable transportation, Valid driver’s license and proof of insurance, Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
What They're Looking For.
Must Have
Must be 18 or older, Authorized to work in the United States, Flexible availability Monday through Friday, Weekend and holiday availability as needed, Early morning and late-night availability as needed, Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period, Climb a ladder up to 10 feet in height, Safely lift and carry up to 60lbs, Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead, Ability to adjust to the ever-changing variety of tasks and work environments, Effective communication abilities, primarily via phone, text, and email, Use a smartphone for various tasks, Respond and remain responsible for consistent communication with field services management quickly, Must own an Android or Apple mobile device, Must be able to successfully navigate various communication platforms and applications independently, Must complete all training assignments and tasks within a designated time frame, Reliable transportation, Valid driver’s license and proof of insurance, Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
Nice to Have
Previous retail or merchandising experience, Installation and merchandising experience, Proficiency with hand and power tool usage, Ability to follow planogram (POG) directives and secondary communication, Superior leadership skills, Professional communication and presentation skills, Ability to make sound decisions, Show good judgment, Problem-solve effectively, Capable of working autonomously, Excellent time management, Reporting skills
What You'll Do.
Install and update sales floor fixtures
Follow plan-o-grams and client directives
Work independently and meet deadlines
Use mobile applications and technology
Manage store-level relationships
Ensure quality execution on projects
Respond to field services management
Keep availability updated and accurate
Complete assigned jobs on time
Install and build displays
Complete necessary forms and surveys
Maintain and update displays
Conduct break-fix repairs
Participate in early morning installations
Manage virtual software
Assist other team members
Adhere to timecard submission timelines
Work independently in fast-paced environment
Complete training and certification programs
and communicate activity
Accept and schedule assigned jobs
Execute all directives fully
Work within shared services team
Build and maintain relationships
Cultivate and sustain relationships
Demonstrate professionalism
Ensure customer and client satisfaction
Provide and receive feedback
How You'll Work.
Team & Collaboration
Work closely within the shared services team; Contribute to the team's success by assisting other members; Build and maintain relationships within the shared services team; Cultivate and sustain relationships with internal teams, clients, retailers, and field representatives; Fostering collaboration and communication; Work across all aspects of the company and through cross-functional processes
Communication Scope
Effective communication abilities, primarily via phone, text, and email; Consistent communication with field services management; Professional communication and presentation skills
Process & Methodology
Manage virtual software and ensure successful execution of related tasks and timelines, Adhere to timelines associated with accurate timecard submission, Accept and schedule all assigned jobs within 48 hours of receipt, Executing fully and completely, Ensure operational efficiencies
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