2020 Companies
RetailDisplayInstaller–Technology
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“Retail Display Installer – Technology at 2020 Companies. Skills: Retail Display Installation, Field Service, Client Representation. Installing and updating sales floor fixtures and endcaps. Performing build-outs, resets, and display repairs”
What You'll Achieve.
Ensure top-quality execution on every project; Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management
Industry & Context.
Provide solution feedback; Problem-solve effectively
Travel up to 90 miles from home, on average, Paid drive time & mileage reimbursement, Work Monday–Friday, Weekends are not required!, Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period, Available for weekend assignments as needed, Early morning hours are possible, Holidays based on store/client requirements, Climb a ladder up to 10 feet in height, Safely lift and carry up to 60lbs, Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead, Must have reliable transportation, Valid driver’s license and proof of insurance, Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
What They're Looking For.
Must Have
Must be 18 or older, Must be authorized to work in the United States, Flexible availability Monday through Friday, Weekend and holiday availability as needed, Early morning and late-night availability as needed, Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period, Climb a ladder up to 10 feet in height, Safely lift and carry up to 60lbs, Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead, Ability to adjust to the ever-changing variety of tasks and work environments, Effective communication abilities, primarily via phone, text, and email, Use a smartphone for various tasks, Respond and remain responsible for consistent communication with field services management quickly, Must own an Android or Apple mobile device, Must be able to successfully navigate various communication platforms and applications independently, Must complete all training assignments and tasks within a designated time frame, Must have reliable transportation, Valid driver’s license and proof of insurance, Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
Nice to Have
Previous retail or merchandising experience, Installation and merchandising experience, Proficiency with hand and power tool usage, Ability to follow planogram (POG) directives and secondary communication, Superior leadership skills and professional communication and presentation skills, Ability to make sound decisions, show good judgment and problem-solve effectively, Capable of working autonomously with excellent time management and reporting skills
What You'll Do.
Installing and updating sales floor fixtures and endcaps
Performing build-outs
Following plan-o-grams and client-specific directives
Responding and remaining responsible for consistent communication with field services management
Keeping availability updated and accurate
Fully completing all assigned jobs on or before scheduled end dates
Installing and building displays
Completing necessary forms /images/ surveys associated with each job/assignment
Maintaining and updating displays according to planograms/ client requests
Conducting break-fix repairs to ensure displays and fixtures are fully functional
Participating in early morning installations and installations involving a team of 2+ people
Managing virtual software and ensuring successful execution of related tasks and timelines
Adhering to timelines associated with accurate timecard submission
Working independently in a fast-paced environment
Participating and completing training and certification programs
and communicating activity via designated systems/ workflows
Executing multiple job functions as agreed upon
Following all directives as provided
executing fully and completely
How You'll Work.
Team & Collaboration
Contribute to the team's success by assisting other members as needed; Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies; Build and maintain relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders; Cultivate and sustain relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication; Demonstrating professionalism, effective communication skills, and leadership abilities while representing the company; Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members; Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success; Agents are expected to be able to work collaboratively and autonomously
Communication Scope
Consistent communication with field services management; Effective communication abilities, primarily via phone, text, and email; Professional communication and presentation skills
Process & Methodology
Scheduling jobs within 48 hours of receipt, Meeting deadlines, Managing timelines
Full Job Description
**Job Type:** Per Required Need **Work Location:** Market - SS - NC - Charlotte North _**Overview:**_ **Retail Display Installer – Technology** _Location: Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement_ _Schedule: Work Monday–Friday | Weekends are not required!_ 2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in-store tasks, including: * Installing and updating sales floor fixtures and endcaps * Performing build-outs, resets, and display repairs * Following plan-o-grams and client-specific directives You’ll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you’ll manage store-level relationships and ensure top-quality execution on every project. **Our Benefits:** * Hourly pay starting at $16.50 per hour, based on experience and location * Next-day pay on demand with DailyPay * Paid drive time and mileage reimbursement * Job assignments are available Monday–Friday | Weekends are not required! * Paid training * Job assignments include both flexible self-scheduling options and fixed shifts based on availability * Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period * Variety of projects and clients **We 'd love to hear from you if you're ready to own your work, represent major tech brands, and thrive in a dynamic retail environment.** **Job Description:** **Key Responsibilities** : * Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact). * Representatives are responsible for keeping their availability updated and accurate. * Fully complete all assigned jobs on or before scheduled end dates. * Installing and bui
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