2020 Companies
RetailDisplayInstaller–Technology
“Retail Display Installer – Technology at 2020 Companies. Skills: Display installation, Client communication, Mobile application usage. Install and update sales floor fixtures. Perform buildouts, resets, and display repairs”
What You'll Achieve.
Ensure top-quality execution on every project; Ensure successful execution of related tasks and timelines; Ensure alignment and operational success; Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs
Industry & Context.
Provide solution feedback; Problem-solve effectively
Travel up to 90 miles from home, Paid drive time & mileage reimbursement, Climb a ladder up to 10 feet in height, Safely lift and carry up to 60lbs, Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead, Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
What They're Looking For.
Must Have
Must be 18 or older, Authorized to work in the United States, Flexible availability Monday through Friday, Weekend and holiday availability as needed, Early morning and late-night availability as needed, Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period, Climb a ladder up to 10 feet in height, Safely lift and carry up to 60lbs, Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead, Ability to adjust to the ever-changing variety of tasks and work environments, Effective communication abilities, primarily via phone, text, and email, Use a smartphone for various tasks, Respond and remain responsible for consistent communication with field services management quickly, Must own an Android or Apple mobile device, Must be able to successfully navigate various communication platforms and applications independently, Must complete all training assignments and tasks within a designated time frame, Must have reliable transportation, Valid driver’s license and proof of insurance, Willingness and ability to travel up to 90 miles from home per assignment/shift/daily
Nice to Have
Previous retail or merchandising experience, Installation and merchandising experience, Proficiency with hand and power tool usage, Ability to follow planogram (POG) directives and secondary communication
What You'll Do.
Install and update sales floor fixtures
Follow plan-o-grams and client directives
Work independently and meet deadlines
Use mobile applications and technology
Manage store-level relationships
Ensure top-quality execution
Respond to field services management quickly
Keep availability updated and accurate
Complete all assigned jobs on time
Install and build displays
Complete necessary forms and surveys
Maintain and update displays
Conduct break-fix repairs
Participate in early morning installations
Manage virtual software
Assist other team members
Adhere to timelines for timecard submission
Work independently in a fast-paced environment
Complete training and certification programs
Track and communicate activity
Accept and schedule all assigned jobs
Execute all directives fully
Work within shared services team
Build and maintain relationships
Cultivate and sustain relationships
Demonstrate professionalism
Set a high standard for behavior
Ensure transparent communication
Work across all aspects of the company
Ensure customer and client satisfaction
Provide and receive feedback
How You'll Work.
Team & Collaboration
Work closely within the shared services team; Contribute to the team's success by assisting other members; Cultivate and sustain relationships with internal teams, clients, retailers, and field representatives; Fostering collaboration and communication; Work across all aspects of the company and through cross-functional processes; Setting a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members
Communication Scope
Effective communication abilities, primarily via phone, text, and email; Respond and remain responsible for consistent communication with field services management quickly; Superior leadership skills and professional communication and presentation skills
Process & Methodology
Manage virtual software and ensure successful execution of related tasks and timelines, Adhere to timelines associated with accurate timecard submission, Accept and schedule all assigned jobs within 48 hours of receipt, Executing fully and completely, Ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies, Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs, Excellent time management and reporting skills
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