TJ Maxx
Retail
RetailDepartmentCoordinator
“Retail Department Coordinator at TJ Maxx. Skills: customer experience, leadership, training, mentoring. promoting an excellent customer experience. overseeing a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs”
What You'll Achieve.
promoting an excellent customer experience; ensuring prompt, courteous customer service; promotion of loyalty programs; maintaining a clean and organized store; ensuring a positive customer experience; increase effectiveness; store shrink reduction goals
Industry & Context.
Able to respond appropriately to changes in direction or unexpected situations; Addresses customer concerns and issues promptly
Available to work flexible schedule, including nights and weekends
What They're Looking For.
Must Have
1 year retail experience, 6 months of leadership experience
What You'll Do.
promoting an excellent customer experience
overseeing a team of Associates at front of store ensuring prompt
courteous customer service and promotion of loyalty programs
engaging and interacting with all customers
maintaining a clean and organized store
role modeling outstanding customer service
creating a positive internal and external customer experience
promoting a culture of honesty and maintaining confidentiality
taking an active role in training and mentoring Associates on front end principles
training and coaching Associates on personalizing the customer experience while promoting loyalty programs
supporting and responding to POS coverage needs
and coordinating breaks for all Associates
addressing customer concerns and issues promptly
ensuring a positive customer experience
ensuring Associates execute tasks and activities according to store prioritizes as needed
communicating accurately and effectively with management and Associates when setting and addressing provides progress updates
providing and accepting recognition and constructive feedback
partnering with Management on Associate training needs to increase effectiveness
ensuring adherence to all labor laws
promoting credit and loyalty programs
supporting and participating in store shrink reduction goals and programs
promoting safety awareness and maintaining a safe environment
How You'll Work.
Team & Collaboration
working effectively with peers and supervisors; communicating accurately and effectively with management and Associates; partnering with Management on Associate training needs
Communication Scope
communication and organizational skills with attention to detail; Communicates accurately and effectively with management and Associates
Applying for this Retail Department Coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about TJ Maxx?
Real rants from real employees. Read before you apply.