EZCORP

RetailCustomerServiceRepresentative

$0–0k Mesa, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Retail Customer Service Representative at EZCORP. Skills: Customer service, Sales, Relationship building. Interact with customers daily. Help with sales”

What You'll Achieve.

Increase pay and position; Run your own store

Industry & Context.

Problems you'll solve

Mutually satisfying agreement

What They're Looking For.

Must Have

High school diploma or GED, Customer service experience, Cashier experience, Retail experience, Excellent communication skills, Interpersonal skills, Work well independently, Work well as member of a team, Ability to multitask, Pass a criminal background check, Pass a drug test, Adhere to all Company policies, procedures, and regulations

Nice to Have

Knowledge of commonly pawned items, Sales background, Bilingual

What You'll Do.

Interact with customers daily

Provide friendly environment

Provide courteous environment

Provide respectful environment

Interact with customers in person

Interact with customers on phone

Perform opening store duties

Perform closing store duties

How You'll Work.

Communication Scope

Excellent communication skills

Full Job Description

Address: 1954 W. Broadway Rd. Mesa, Arizona 85202 Brand: USA Pawn & Jewelry We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Hiring immediately for Retail Sales Associates / Retail Customer Service! **Working for EZCORP is not just a job; it is a career**! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position! * Start your career as a Trainee in our 5-week paid training program and earn a **$.50 raise** and promotion to Pawnbroker upon completion of the program * Continue to grow your skills by entering our Pawnbroker Certification Program and earn an **additional $1/hour** * Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position * Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Team Members: * **Free Health Insurance** * * Competitive Wages * **Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance** * Great Working Hours * 401(k) with Company Match * Generous Paid Time Off * Holiday Pay * Store Discount **Here 's what you can expect as a Retail Customer Service Representative* (Pawnbroker)***: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics,

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