Entain
Sports betting, gaming and interactive entertainment
RetailCustomerServiceManager
“Retail Customer Service Manager at Entain. Skills: Customer service, Sales, Revenue generation. Deliver outstanding customer service. Urge safer gambling”
What You'll Achieve.
Encourage repeat custom
Industry & Context.
Problem-solving skills
Key holder responsibilities, Work weekends, Work bank holidays
What They're Looking For.
Must Have
18 years of age or over, Ability to deal with challenging situations
Nice to Have
Passion for delivering great customer service, Enjoy building relationships, Can communicate effectively, Happy to work alone or as part of team
What You'll Do.
Deliver outstanding customer service
Take bets on sports and events
Process customer transactions
Demonstrate products and betting terminals
Handle customer complaints or concerns
Work towards defined targets and goals
Maintain high shop standards
How You'll Work.
Team & Collaboration
Part of the Shop team; Serving customers; Building rapport
Applying for this Retail Customer Service Manager role?
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ANONYMOUS · UNFILTERED
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