Entain
Retail
RetailCustomerServiceManager
“Retail Customer Service Manager at Entain. Skills: Customer service, Relationship building, Sales. Deliver outstanding customer service. Urge safer gambling”
What You'll Achieve.
Encourage repeat custom; Contribute to a team that wins
Industry & Context.
Problem-solving skills
Key holder
What They're Looking For.
Must Have
18 years of age or over, Passion for delivering great customer service, Enjoy building relationships, Communicate effectively, Happy to work alone, Happy to work as part of team, Ability to deal with challenging situations, Deal with challenging situations in a calm manner, Deal with challenging situations in a professional manner
Nice to Have
Self-motivated, Proactive
What You'll Do.
Deliver outstanding customer service
Process customer transactions
Demonstrate products to customers
Demonstrate betting terminals to customers
Handle customer complaints
Handle customer concerns
Work towards defined targets
Maintain high shop standards
Build rapport with customers
How You'll Work.
Team & Collaboration
Part of the Shop team; Work as part of team
Communication Scope
Communicate effectively
Applying for this Retail Customer Service Manager role?
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ANONYMOUS · UNFILTERED
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