Marshalls
Retail
RetailCustomerandSalesSupervisor
“Retail Customer and Sales Supervisor at Marshalls. Skills: Customer service, Sales, Leadership. Promote excellent customer experience. Oversee team of Associates”
What You'll Achieve.
Increase Associate effectiveness
Industry & Context.
Respond appropriately to changes; Respond to unexpected situations
Available to work flexible schedule, Available to work nights, Available to work weekends
What They're Looking For.
Must Have
1 year retail experience, 6 months of leadership experience
What You'll Do.
Promote excellent customer experience
Oversee team of Associates
courteous customer service
Promote loyalty programs
Engage and interact with customers
Maintain clean and organized store
Role model outstanding customer service
Create positive customer experience
Promote culture of honesty
Maintain confidentiality
Train and mentor Associates
Personalize customer experience
Support POS coverage needs
Address customer concerns
Ensure task execution
Communicate accurately
Partner with Management on training
Ensure adherence to labor laws
Ensure adherence to policies
Ensure adherence to procedures
Promote credit programs
Support shrink reduction goals
Support shrink reduction programs
Promote safety awareness
Maintain safe environment
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Work effectively with peers and supervisors; Partner with Management on Associate training needs
Communication Scope
Communication skills; Organizational skills; Attention to detail
Applying for this Retail Customer and Sales Supervisor role?
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