Guest Services
RetailClerk
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Retail Clerk at Guest Services. Skills: Customer service, Sales, Cash handling. Smile and greet customers. Answer customers’ questions”
Industry & Context.
Problem sensitivity
Withstanding temperature extremes, Lifting up to 10 lbs. regularly, Lifting 10-15 lbs. frequently, Lifting up to 25 lbs. occasionally, Moving about on foot, Bend, lift, carry, reach/extend arms and hands above shoulder height frequently
What They're Looking For.
Must Have
Ability to pass cash handling training, Ability to communicate and attend to guests with the highest standard of service, Ability to recognize when a problem has occurred and communicate it to management, Ability to stand for the entire work day
Nice to Have
High School Diploma/G.E.D. preferred, Interest and knowledge in Washington, DC’s landmarks, monuments and memorials preferred
What You'll Do.
Smile and greet customers
Answer customers’ questions
Provide information on company products
and care of merchandise
and help locate or obtain merchandise
Receive and process cash or credit payment
Maintain cash register and contents within
Maintain clean and orderly cash station stock
Maintain sales area with various supplies and products
Maintain neatness and cleanliness of the retail operation
Turn in cash drawer and sales reconciliation at
Assist with special events
Maintain awareness of safety issues
Report safety issues immediately to your manager
Full Job Description
Compensation Amount: 18.50 USD Hourly Job Summary: The Retail Sales Associate is responsible for assisting customers in making purchases. The Retail Sales Associate is responsible for merchandising and display, receiving money from and disbursing money to customers, and maintaining a high level of customer service at all times. Job Description: **ESSENTIAL FUNCTIONS** * Smile and greet customers entering unit; answer customers’ questions, and provide information on company products, promotions, and policies. Thank each customer. * Describe merchandise and explain use, operation, and care of merchandise to customers. * Recommend, select, and help locate or obtain merchandise based on customer needs and desires. * Compute sales prices, total purchases and receive and process cash or credit payment. * Issue receipts, refunds, credit, or change due to customers accurately. * Maintain cash register and contents within. * Maintain clean and orderly cash station area; stock and maintain sales area with various supplies and products. * Maintain neatness and cleanliness of the retail operation. * Turn in cash drawer and sales reconciliation at shifts’ end. * Assisting with special events. * Maintain awareness of safety issues, and report them immediately to your manager. **SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE** * Partial High School education; High School Diploma/G.E.D. preferred. * Mathematic Skills. * Interest and knowledge in Washington, DC’s landmarks, monuments and memorials preferred. * Excellent sanitation habits. * Professional appearance. * Ability to communicate and attend to guests with the highest standard of service. * Ability to pass cash handling training. * Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management. **PHYSICAL AND MENTAL REQUIREMENTS** * Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and h
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