Avocado Green Brands
RetailBrandExperienceAssociate
“Retail Brand Experience Associate at Avocado Green Brands. Skills: Sales, Customer experience, Brand knowledge. Meet sales targets. Exceed sales targets”
What You'll Achieve.
Meet and exceed sales targets; Achieve individual performance goals; Achieve team performance goals; Maintain a low return rate
Industry & Context.
Ability to lift 200 lbs, Be on your feet all day, Remain in stationary position, Standing for prolonged periods, Sitting for prolonged periods, Execute repeating motions, Reaching or bending repeatedly, Move objects up to 50 pounds, Operate computer, Operate printers, Operate tablets, Communicate with team members
What They're Looking For.
Must Have
Must be comfortable taking phone and video appointments, Must have a flexible schedule, Regular and predictable attendance
Nice to Have
Customer service experience, Retail experience, Experience responding to live chats, Experience using a CRM platform, Experience tracking KPIs, Experience tracking Sales Goals, Mac proficiency, Google suite proficiency, Café training experience, Running branded events experience
What You'll Do.
Maintain product knowledge
Stay up-to-date with products
Stay up-to-date with procedures
Bring customer centered approach
Execute on sales goals
Achieve performance goals
Assist guests with issues
Provide exceptional customer experience
Record customer feedback
Relay customer insights
Improve customer experience
Collaborate with teams
Maintain low return rate
Engage in sales activities
Conduct sales through chats
Conduct sales through phones
Conduct sales through virtual appointments
Ensure sales floor is clean
Ensure windows are clean
Ensure displays are clean
Ensure back stock areas are clean
Keep sales floor organized
Keep windows organized
Keep displays organized
Keep back stock areas organized
Keep sales floor visually appealing
Keep windows visually appealing
Keep displays visually appealing
Keep back stock areas visually appealing
Assist with planning events
Assist with executing events
Assist with planning community programs
Assist with executing community programs
Suggest methods to improve operations
Suggest methods to improve efficiency
Suggest methods to improve service
Engage in digital sales activities
Follow up with customers
Be a resource to customers
Assist team with managing workload
Respond to customer emails
How You'll Work.
Team & Collaboration
Work with team; Collaborate with teams; Work with internal teams; Work with customer experience; Work with production; Work with logistics; Work with tech teams; Work with marketing teams; Work with design teams; Work with product teams
Communication Scope
Verbal communication; Written communication
Applying for this Retail Brand Experience Associate role?
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