Story Cannabis

Cannabis

RetailAssociate

$31–40k ~AI est. Cleveland, Ohio, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Retail Associate at Story Cannabis. Greet customers. Enter customer information”

Industry & Context.

Cannabis
Eligibility Requirements

Successful completion of background checks

What They're Looking For.

Must Have

Over 21 years of age, Legally work in the United States, Valid State-Issued ID or U. S. Passport, Reliable transportation, No scheduling restrictions, Ability to push, pull, or lift 50 pounds, Capable of sitting for extended periods, Capable of squatting for extended periods, Capable of standing for extended periods, Capable of kneeling for extended periods, Capable of bending for extended periods, Capable of walking for extended periods

Nice to Have

Previous customer services experience, Marijuana knowledge

What You'll Do.

Enter customer information

Complete sales and job duties

Provide exceptional customer service

Handle cash and debit transactions

Work with diverse personalities

Operate cash register

Operate computer-based POS system

Organize retail store

Conduct nightly inventory counts

Work cohesively as part of a team

Work on special projects

Perform other duties as assigned

How You'll Work.

Team & Collaboration

Work cohesively as part of a team

Full Job Description

Our Story: Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started. Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time. Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do. If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story. Overview: As a Retail Associate, you’ll be the face of our store — welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors. Responsibilities: Greet customers when entering the retail store with compassion and professionalism. Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase. Completes all sales and job duties per company SOP. Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge. Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. Work with a diverse group of personalities - employees and customers. Possess excellent skills in mathematics. Be extremely organized, efficient, and a good manager of time & resources. Operate cash register, computer-based POS system, and cas

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