OLIVER
RetailAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Retail Account Manager at OLIVER. Skills: Retail marketing, Store operations, Project delivery, Stakeholder management. Support delivery of store opening projects. Support retail marketing activations”
What You'll Achieve.
Ensure stores open on time; Ensure stores open on concept; Ensure stores ready to activate
Industry & Context.
Find practical solutions; Apply sound judgment
What They're Looking For.
Must Have
Experience in retail or marketing, Understanding of retail marketing, Understanding of store operations, Organisational skills, Ability to manage workload, Attention to detail, Good working knowledge of Microsoft Office, Confident communicator, Ability to engage professionally, Ability to work across teams, Professional proficiency in English, Basic proficiency with Gen AI tools, Curiosity about AI, Willingness to develop prompting skills, Explore AI-assisted workflows, Agentic mindset, Able to break down tasks, Prioritise effectively, Find practical solutions, Openness to critically evaluating AI outputs, Apply sound judgment
Nice to Have
Familiarity with visual merchandising, Proficiency in German, Proficiency in Spanish, Proficiency in French, Proficiency in other European languages
What You'll Do.
Support delivery of store opening projects
Support retail marketing activations
Track store project timelines
Coordinate across merchandising teams
Coordinate across visual merchandising teams
Coordinate across store development teams
Coordinate across market teams
Ensure new stores are set up
Manage in-store communication production
Manage window order production
Manage in-store communication delivery
Manage window order delivery
Onboard new stores into European systems
Onboard new stores into European processes
Track store projects list
Maintain understanding of affected stores
Maintain understanding of timelines
Maintain understanding of interdependencies
Follow store opening process guide
Ensure alignment with stakeholders
Brief retail marketing functions
Follow opening product allocation
Follow visual merchandising microplan
Ensure stores receive marketing tools
Review furniture orders
Manage creation of ISC orders
Manage production of ISC orders
Manage delivery of ISC orders
Manage creation of window orders
Manage production of window orders
Manage delivery of window orders
Collect activation information from local teams
Train local teams on new store concept
Ensure campaigns launch on time
Follow up on snagging issues
Onboard new stores into systems
Onboard new stores into processes
Build working relationships
Maintain working relationships
How You'll Work.
Team & Collaboration
Cross-functional teams; Across teams and functions; Non-siloed way; Collaborative way
Communication Scope
Engage clearly; Engage professionally; Stakeholder communication
Process & Methodology
Project tracking, Order management, Workload management, Multiple concurrent projects
Full Job Description
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Retail Account Manager Location: London, United Kingdom About the role: As Senior Account Executive within the Projects Team, you'll support the effective delivery of store opening projects and retail marketing activations across Europe, working to established processes and cross-functional stakeholder frameworks. You'll track store project timelines, coordinate across merchandising, visual merchandising, store development, and market teams, and ensure that each new store is set up correctly from a retail marketing perspective. You'll manage in-store communication (ISC) and window order production and delivery with precision, and help onboard new stores into European systems and processes for future campaign execution. This is a collaborative, detail-orientated role that sits at the operational heart of a high-profile retail partnership. You'll work across a complex stakeholder landscape and play a direct role in ensuring stores open on time, on concept, and ready to activate. What you will be doing: Track the store projects list, maintaining a clear understanding of affected stores, timelines, and interdependencies across the EU retail portfolio Follow the store opening process guide for each project, ensuring full alignment with all relevant stakeholders including merchandising, visual merchandising, st
Applying for this Retail Account Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about OLIVER?
Real rants from real employees. Read before you apply.