Domes Resorts & Reserves
hospitality
RestaurantManager
“Restaurant Manager at Domes Resorts & Reserves. Skills: operational management, customer service, financial oversight, leadership. overseeing the restaurant’s daily operations. ensuring guest satisfaction”
What You'll Achieve.
ensuring guest satisfaction; enhance guest loyalty and satisfaction; increase guest interest and sales; improve productivity
Industry & Context.
resolves complaints or concerns
What They're Looking For.
Must Have
Minimum of 4 years of experience in a luxury hospitality environment., Ability to work under pressure and handle multiple tasks simultaneously., Excellent planning and organizational skills., Ability to build relationships, internal and external, within the F&B department and between the F&B and the rest of the departments., leadership abilities to manage and motivate a diverse team of restaurant staff., Able to provide clear direction and maintain high standards of service., Exceptional customer service skills, with the ability to build rapport with guests, anticipate their needs, and provide personalized service.
Nice to Have
A bachelor’s degree in hospitality management, Business Administration, Restaurant Management, Culinary Arts, or a related field is preferred., WSET certification (will be considered a qualification), Good knowledge of the English language and good Ms-Office knowledge.
What You'll Do.
overseeing the restaurant’s daily operations
ensuring guest satisfaction
leading the team to provide exceptional service
maintain high standards of food and beverage service
create a welcoming atmosphere
Implement effective procedures for food and beverage quality control
Emphasizes the restaurant’s upselling.
Works with the executive chef and kitchen team to develop and update the restaurant menu
ensuring that offerings are in line with guest expectations
and dietary preferences (e. g.
gluten-free options).
Develops and promotes menu items using specials
or seasonal promotions.
Works with marketing teams to advertise menu changes and events to increase guest interest and sales.
Encourages and appraises staff performance and provides feedback to improve productivity.
and discipline employees
ensuring staff are delivering on the Domes Brand values and standards of service excellence.
Evaluates and assigns responsibilities to his subordinates according to their abilities and skills.
Ensures that the restaurant complies with food safety regulations
including proper food storage
Ensures staff follow hygiene practices to prevent contamination and ensure food safety.
Monitors restaurant cleanliness and ensures that both front-of-house and back-of-house areas are maintained to the highest standards of hygiene.
How You'll Work.
Team & Collaboration
cross-functional coordination; Ability to build relationships, internal and external, within the F&B department and between the F&B and the rest of the departments.
Process & Methodology
Excellent planning and organizational skills.
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