Neiman Marcus
Luxury Retail
RestaurantLead
“Restaurant Lead at Neiman Marcus. Skills: Restaurant operations, Customer service, Staff management. Create and maintain restaurant work schedule. Support Restaurant Manager in daily operations”
What You'll Achieve.
Serve Neiman Marcus customers in a warm, accommodating, and professional manner; Maintain high quality in service, food, beverage; Forecast business and sales projections; Ensure accuracy of guest count for events
Industry & Context.
Exceptional customer service and problem-solving skills
Standing, Bending, Climbing stairs, Lifting and carrying 35 pounds, Willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
What They're Looking For.
Must Have
High School diploma or GED, Excellent oral and written communication skills, attention to detail, Ability to work autonomously, Knowledge of proper placement of china, glass, and flatware for table settings, Thorough knowledge of order of service and proper placement of table settings (e. g. , china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook, Thorough knowledge of food, including preparation and culinary terminology, Ability to interact graciously with the public and handle multiple duties at the same time, Exceptional customer service and problem-solving skills, Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds, Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Nice to Have
Basic proficiency with MS Office Product Suite
What You'll Do.
Create and maintain restaurant work schedule
Support Restaurant Manager in daily operations
Set standard for staff hygiene and cleanliness
Create efficient restaurant schedules
Coordinate with kitchen staff for food items
Coordinate with dining room staff
Note and relay service lapses to staff
Delegate responsibilities to Associates
Support coordination of special events
Review catering prospectus details
Build relationship with customers
How You'll Work.
Team & Collaboration
Partner with key kitchen staff; Coordinate with key dining room staff; Relay awareness and communication to staff; Delegate responsibilities to Associates
Communication Scope
Excellent oral and written communication skills
Process & Methodology
Plan schedules, Track inventory, Budgets, Delegates responsibilities, Follows up on completion, Supports coordination and execution of special events
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