sweetgreen
restaurant
RestaurantGeneralManager
“Restaurant General Manager at sweetgreen. Skills: Team Leadership, Food Safety + Operations, Customer Experience, Financial + Business Acumen, Systems, Process + Technology. Lead your team by balancing people, operations, and business performance.. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability.”
What You'll Achieve.
drive operational excellence; deliver exceptional guest experiences; build healthier communities; drive profitability; Drive sales and profit; creating effective schedules aligned with business goals; ensure smooth business and guest experiences
Industry & Context.
Exceptional adaptability and problem-solving in fast-paced, dynamic environments; troubleshoot issues
Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
What They're Looking For.
Must Have
3+ years in food service, with at least 2 years in hands-on management, Experience hiring, developing, training, and motivating team members, Skilled in planning, managing, and forecasting financials, labor, and inventory, Hands-on experience managing and optimizing processes in a fast-paced environment, Proven ability to lead and mentor teams collaboratively, Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
Nice to Have
Experience in high-volume, fast-paced restaurants, Hands-on experience with local, organic, and sustainable products, ServSafe Manager or Regional Manager Food Safety Certification, Tech-savvy and comfortable using digital tools for operations, reporting, and team communication, financial acumen: managing budgets, labor, and P&L effectively, Proven experience hiring, coaching, and developing high-performing teams, Exceptional adaptability and problem-solving in fast-paced, dynamic environments, Data-driven mindset with curiosity to identify and implement operational improvements, Commitment to operational excellence, hospitality, and team engagement, Experience in fast-casual or retail operations is a plus
What You'll Do.
Lead your team by balancing people
and business performance.
Build an inclusive culture while coaching talent
using technology to optimize operations and drive profitability.
Maintain high standards of food quality
and cleanliness while adapting to a dynamic environment.
Lead the full employee lifecycle while fostering a culture of trust
deliver timely feedback
diverse talent pipeline.
Maintain high standards for food safety
and equipment maintenance
and food quality issues while prioritizing team safety.
and brand-aligned experiences
acting on guest metrics and making data-informed business decisions.
Drive sales and profit by analyzing reports
executing strategic plans
and creating effective schedules aligned with business goals.
Operate and support all systems
and prioritize daily operations to ensure smooth business and guest experiences.
Perform all essential functions outlined in the Assistant Coach role
including those from the Shift Leader
and Team Member roles.
How You'll Work.
Team & Collaboration
Lead your team; coaching talent; developing a strong, diverse talent pipeline; prioritizing team safety; collaboratively lead and mentor teams
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