Sonder. io
Responder
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Responder at Sonder. io. Skills: Decision-making, Response, Empathy, Stakeholder engagement, Partnership relations, Incident response. Provide in-person support to members. Coordinate with the Support Centre”
Industry & Context.
Ability to make quick decisions
24-hour on-call roster, National Police Check, WWCC
What They're Looking For.
Must Have
Experience in decision-making, Experience in response, Experience in empathy, A drive to help others, Recent or current experience in Australia within emergency services, military and/or security-related work, A network of contacts in the local area, High level of self-awareness, High level of motivation, High level of self-management, Ability to set priorities, Ability to act on key issues, Ability to make quick decisions while displaying interpersonal sensitivity, Ability to work a flexible, on-call roster, National Police Check, WWCC
What You'll Do.
Provide in-person support to members
Coordinate with the Support Centre
Conduct stakeholder engagement to support Sonder’s business and operational outputs
Nurture partnership relations
engagement and training
Provide input to operational procedures and network management
Conduct emergency and non-emergency support responses as required to support the network of responders in your area
Full Job Description
At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents. By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes. An Exciting Time to Join Sonder! Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale. Our impact and scale: 1,000,000+ members across multiple countries 200+ team members, plus an extensive network of on-the-ground responders If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing! About the role At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to our members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is plenty of flexibility to enjoy your work-life balance with your on-call capacity. You’ll be a part of the Sonder Responders Network employed in a casual capacity. Sonder Responders work a flexible, 24-hour on-call rost
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