Company
ResourceNavigator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Resource Navigator. Skills: Case management, Client assessment, Family support services. Using sound professional judgment and best practices to ensure quality services are provided to the service population while maintaining compliance with established program standards. Outreach and recruitment of participants for FRC activities”
What You'll Achieve.
Meet all deliverables as outlined in the contract; Obtain and maintain certification in Parent Cafe curriculum administration through Be Families; Document all attendance on a weekly basis in Salesforce; Attend all required annual trainings; Provide community education on child abuse prevention strategies monthly; Develop updates, reminders, and community education information monthly
Industry & Context.
Travel as needed, Valid Texas Driver’s license with a clear driving record and reliable transportation, Pass a pre-employment drug screen and random drug screens, Provide proof or work eligibility status upon request, Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years), Applicants must be authorized to work for ANY employer in the U. S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
What They're Looking For.
Must Have
High school diploma or equivalent, At least 3 years of related direct experience serving families, Maintain certificates required for the position including but not limited to First Aid and CPR, Valid Texas Driver’s license with a clear driving record and reliable transportation, Pass a pre-employment drug screen and random drug screens, Provide proof or work eligibility status upon request, Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years), Respond sensitively and competently to the service population’s cultural and socio-economic characteristics, Communicate effectively in writing and verbally in English, Work in a fast-paced environment, Maintain computer literacy required to meet the responsibilities of the position, Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team, Travel as needed
Nice to Have
Bachelor’s degree in a health and human services field, Bachelor’s degree will substitute for experience
What You'll Do.
Using sound professional judgment and best practices to ensure quality services are provided to the service population while maintaining compliance with established program standards
Outreach and recruitment of participants for FRC activities
Establish and maintain a trusting and professional working relationship with families by providing regular contact
and screening tools to clients and family members
Utilize intake and assessment results to establish and effectively implement goals
and activities identified with parents
Provide intensive case management services to families
Provide parent and health education
resource and referrals
transportation assistance
and/or other support services to families on caseload
Conduct systematic follow-ups for all families
Record all group and individualized services and activities in a complete
and timely manner utilizing program forms into PEIRS (FSS) and Salesforce (BCFS) software
Meet with supervisor on a weekly (first 6 months
then monthly) basis to evaluate the status of families on caseload
Meet all deliverables as outlined in the contract
How You'll Work.
Team & Collaboration
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team
Communication Scope
Communicate effectively in writing and verbally in English
Full Job Description
It's a great feeling to work for a company that does so much good for others around the world! **Education** : Required – High school diploma or equivalent. **Preferred** \- Bachelor’s degree in a health and human services field. **Experience** : Required – With high school diploma or equivalent, at least 3 years of related direct experience serving families. Preferred – Bachelor’s degree will substitute for experience. **Job Summary:** The Resource Navigator is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population while maintaining compliance with established program standards. **Essential Functions:** 1\. Outreach and recruitment of participants for FRC activities. 2\. Establish and maintain a trusting and professional working relationship with families by providing regular contact. 3\. Administer intake, assessments, and screening tools to clients and family members. 4\. Utilize intake and assessment results to establish and effectively implement goals, objectives, and activities identified with parents. 5\. Provide intensive case management services to families. 6\. Provide parent and health education, case management, resource and referrals, basic needs support, transportation assistance, and/or other support services to families on caseload. 7\. Conduct systematic follow-ups for all families. 8\. Record all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into PEIRS (FSS) and Salesforce (BCFS) software. 9\. Meet with supervisor on a weekly (first 6 months, then monthly) basis to evaluate the status of families on caseload. 10\. Meet all deliverables as outlined in the contract **Measurable Deliverables:** 1\. Obtain and maintain certification in Parent Cafe curriculum administration through Be Strong Families. 2\. Document all attendance on a weekly basis in Salesforce. 3\. Attend all required annual trainings. 4\.
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