Culligan Ireland
ResolutionsAdministrator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Resolutions Administrator at Culligan Ireland. Skills: Accounts Admin, finance processes, billing disputes, bank reconciliations, Microsoft Excel. Process customer and supplier invoices accurately and in line with internal approval workflows. Assist with bank reconciliations, coding of transactions, and general ledger updates”
What You'll Achieve.
ensure documentation is filed and compliant; aid quick resolution of customer issues; ensure finance‑related actions are completed promptly; ensure timely resolution
Industry & Context.
analytical skills; investigate and resolve billing disputes; credit requests; account queries
What They're Looking For.
Must Have
Proven experience in Accounts Admin position or similar, knowledge of finance processes and best practices, Excellent communication and skills, Ability to build and maintain positive relationships with customers, analytical skills and attention to detail, Ability to work independently and meet deadlines under pressure, Team-oriented with a focus on improving processes and systems
What You'll Do.
Process customer and supplier invoices accurately and in line with internal approval workflows
Assist with bank reconciliations
coding of transactions
and general ledger updates
Maintain up‑to‑date financial records
ensuring documentation is filed and compliant
Work closely with the Resolutions team to investigate and resolve billing disputes
Gather supporting financial documents (POs
statements) to aid quick resolution of customer issues
Prepare credit notes or adjustments as approved
Monitor open cases and ensure finance‑related actions are completed promptly
Respond to routine finance queries from customers
Issue updated statements
or account summaries when required
Follow up on internal queries to ensure timely resolution
How You'll Work.
Team & Collaboration
Work closely with the Resolutions team; Respond to routine finance queries from customers, suppliers, and internal teams; Follow up on internal queries to ensure timely resolution
Communication Scope
Excellent communication; Ability to build and maintain positive relationships with customers
Full Job Description
**Job title:** Resolutions Administrator **Contract Type:** Full Time Permanent, subject to 6 months' probation **Location:** Ballymount, Dublin 12 **Salary:** €30,000 - 32,000 per annum, paid monthly At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future. Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we’ve developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world. The Accounts Administrator will support the Finance team with day-to-day finance and administrative tasks. The role will focus on processing invoices, assisting with customer billing, updating financial records and helping with bank reconciliations. **Core responsibilities:** • Process customer and supplier invoices accurately and in line with internal approval workflows. • Assist with bank reconciliations, coding of transactions, and general ledger updates. • Maintain up‑to‑date financial records, ensuring documentation is filed and compliant. • Work closely with the Resolutions team to investigate and resolve billing disputes, credit requests, and account queries. • Gather supporting financial documents (POs, delivery notes, statements) to aid quick resolution of customer issues. • Prepare credit notes or adjustments as approved. • Monitor open cases and ensure finance‑related actions are completed promptly. • Respond to routine finance queries from customers, suppliers, and internal teams. • Issue updated statements, proof of delivery, or account summaries when required. • Follow up on internal queries to ensure timely resolution. **Requirements** * Proven experience in Accounts Admin position or similar * Strong knowledge of finance processes and best practices. * Excellent communication and
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