FCA
financial services
ResolutionStrategy,OperationsandCASSAnalyst
Neural analysis suggests this role is
optimal for Associate candidates.
“Resolution Strategy, Operations and CASS Analyst at FCA. Skills: CASS regime knowledge, client asset protection, risk assessment, data analysis, supervision, process improvements, case management systems, data analysis and reporting, MS Excel. Support the CASS Operations, Data and Risk team as a first-line intake point for information and data received by ReSOC (from firms, auditors and internal stakeholders). Apply a consistent, risk-based approach to prioritise incoming correspondence and data”
What You'll Achieve.
support timely decision-making; effective allocation of work; decisions are well informed and aligned to consumer protection goals; improve efficiency and quality
Industry & Context.
solid analytical skills; collaborative problem solving; Identify recurring issues, bottlenecks and avoidable propose and implement process improvements
What They're Looking For.
Must Have
Prior experience of case management systems e. g. Salesforce, Tableau and related workflows, Prior experience of data analysis and reporting using large datasets, Demonstrable experience of using MS Excel to intermediate level, Keen attention to detail and solid analytical skills, Ability to build positive relationships with key stakeholders, Highly effective communication skills, Supportive organisational approach, able to balance multiple priorities, manage demanding timescales and create a steady, structured workflow for yourself and others, Experience reviewing processes and workflows, supported by well organised document management skills
Nice to Have
open, innovative mindset that encourages new ideas and collaborative problem solving, representing the department with confidence, warmth and credibility, using clear, audience-focused reasoning to translate complex issues into concise messages for a wide range of audiences
What You'll Do.
Support the CASS Operations
Data and Risk team as a first-line intake point for information and data received by ReSOC (from firms
auditors and internal stakeholders)
risk-based approach to prioritise incoming correspondence and data
identify key themes and potential consumer harm indicators
and escalate appropriately within agreed timescales
Produce concise analysis and MI for stakeholders to support timely decision-making and effective allocation of work across ReSOC and wider FCA teams
ensuring decisions are well informed and aligned to consumer protection goals
Develop deep knowledge of the CASS regime
enhancing your grasp of how firms protect client assets across the UK
Identify recurring issues
bottlenecks and avoidable propose and implement process improvements (e. g.
automation opportunities
standard operating procedures) to improve efficiency and quality
How You'll Work.
Team & Collaboration
Support the CASS Operations, Data and Risk team; Produce concise analysis and MI for stakeholders to support timely decision-making and effective allocation of work across ReSOC and wider FCA teams; Ability to build positive relationships with key stakeholders; collaborative problem solving
Communication Scope
Highly effective communication skills; using clear, audience-focused reasoning to translate complex issues into concise messages for a wide range of audiences
Process & Methodology
balance multiple priorities, manage demanding timescales, create a steady, structured workflow
Full Job Description
**Job title:** Resolution Strategy, Operations and CASS Analyst (12 month Fixed Term Contract/Acting Up/Secondment) **Division:** Supervision, Policy and Competition **Department:** Resolution Strategy, Operations and CASS (ReSOC) * **Salary:** National (Edinburgh and Leeds) ranging from £43,100 to £53,700 and London £47,300 to £59,000 per annum (Salary offered will be based on skills and experience) * **This role is graded as:** Associate, Regulatory * **Your external recruitment contact is** Shafika via [[email protected]](mailto:[email protected]) * **Your internal recruitment contact is** Isabelle via [[email protected]](mailto:[email protected]). Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. * This role is a fixed term contract. For internal applicants this is a secondment / acting up opportunity ** _About the FCA and team_** We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, the Resolution Strategy, Operations & CASS (ReSOC) department leads the FCA’s efforts to enhance client asset protection thereby boosting consumer protection and market integrity through risk assessment, data analysis and supervision of firms’ compliance with the Client Assets Sourcebook. **_Role responsibilities_** * Support the CASS Operations, Data and Risk team as a first-line intake point for information and data received by ReSOC (from firms, auditors and internal stakeholders). * Apply a consistent, risk-based approach to prioritise incoming correspondence and
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