Guy Smith Home Services

Plumbing

ResidentialServicePlumber

$0–0k Norfolk, Virginia, United States FULL TIME
The Brief

“Residential Service Plumber at Guy Smith Home Services. Skills: Residential service plumbing. Complete plumbing upgrades, repairs and water treatment be efficient and accurate. Establish customer rapport to ensure highest levels of satisfaction”

What You'll Achieve.

Ensure highest levels of satisfaction; Win new referrals and repeat business; Lead customers to informed and confident buying decisions

Industry & Context.

Plumbing
Problems you'll solve

Hands-on, problem-solving work

What They're Looking For.

Must Have

Prior plumbing and heating experience with a service company, Ability to prioritize tasks, tackle large jobs and execute on-time, Demonstrated excellent communication conflict resolution and interpersonal skills, Demonstrated ability to work as an effective team member and pitch in as needed, Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required

Nice to Have

Service Titan experience a plus, VA Journeyman license or equivalent experience, Tankless diagnostic and installation experience, Sewer and Drain experience

What You'll Do.

Complete plumbing upgrades

repairs and water treatment be efficient and accurate

Establish customer rapport to ensure highest levels of satisfaction

Show yourself as professional and knowledgeable to win new referrals and repeat business

Lead customers to informed and buying decisions

Maintain effective communication skills with co-workers and management

Support the team in maintaining a safe

clean and organized job site

Follow company policies and procedures and accurately complete all paperwork and assignments in a timely manner

Keep company trucks clean

organized and maintain proper assigned inventory levels

Participate actively in all company provided training and on-the-job training to master your trade

How You'll Work.

Team & Collaboration

Maintain effective communication skills with co-workers and management; Support the team in maintaining a safe, clean and organized job site; Demonstrated ability to work as an effective team member and pitch in as needed

Communication Scope

Excellent customer interactions; Maintain effective communication skills with co-workers and management; Demonstrated excellent communication conflict resolution and interpersonal skills

Process & Methodology

Ability to prioritize tasks, tackle large jobs and execute on-time

Free ATS check

Applying for this Residential Service Plumber role?

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