Concentric
ResidentialSecurityAgent
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Residential Security Agent at Concentric. Skills: Security operations, Threat management, Customer service, Emergency response. Support threat management. Support emergency response”
What You'll Achieve.
Be recognized as most innovative partner; Be recognized as most capable partner; Be recognized as most trusted partner
Industry & Context.
12-hour shifts, 24/7 coverage, Weekends and holidays, 4/3 and 3/4 schedule, Patrol on foot, Cover long distances, Navigate demanding terrain, Assist injured client, Evacuate injured client
What They're Looking For.
Must Have
Current CA state guard card, Current CPR/AED/First Aid certificate, High-touch customer service experience, Adapt to fast-paced environments, High ethical standards, Excellent judgment, Excellent discretion, Excellent diplomacy, Excellent written communication skills, Excellent verbal communication skills, Skilled in synthesizing facts, Skilled in synthesizing concepts, Skilled in synthesizing principles, Emotional intelligence, Customer focused approach, Valid Driver’s License, Patrol large property on foot, Navigate physically demanding terrain, Assist injured client, Evacuate injured client
Nice to Have
Operational experience with residential security teams, Operational experience with executive protection details, Operational experience with high-profile corporate security teams, Executive Protection training, Tactical training
What You'll Do.
Support threat management
Support emergency response
Serve as first point of contact
Monitor camera system
Monitor access control technology
Manage access control technology
Monitor security tools
Manage security tools
Monitor critical facility functions
Advise on unknown visitors
Take action on unknown visitors
Advise on unknown phone calls
Take action on unknown phone calls
Advise on other contacts
Take action on other contacts
Maintain excellent rapport
Maintain open lines of communication
Provide high standard of customer service
Ensure client deliverables are met
Communicate risks to clients
Ensure completion of client plans
Ensure completion of client surveys
Ensure completion of client reports
Assist with customer service issues
Communicate with co-workers
Communicate with management
Communicate with clients
Conform with regulations
Abide by work procedures
Abide by instructions
How You'll Work.
Team & Collaboration
Client's residential physical security team
Communication Scope
Written communication; Verbal communication; Professional communication
Full Job Description
Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results Join Us, Concentric - "Your World Secured" We are currently looking to hire a Residential Security Agent to join our team embedded with our client in San Francisco, California! *This position is onsite. JOB DESCRIPTION The Residential Security Agent (RSA) will serve a critical security function while maintaining a customer service-focused approach. The RSA will act as a member of the client’s residential physical security team providing onsite security services. The individual will monitor access control systems, support incident management, and coordinate emergency response. This is a full-time position working 12-hour shifts including 24/7 coverage including weekends and holidays. Schedules will be established in advance for a ‘4/3 and 3/4 ‘ schedule. RESPONSIBILITIES Act to support threat management and emergency response and be the first point of contact for client security n
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