Comcast
Technology
ResidentialInstallation&ServiceTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“Residential Installation & Service Technician at Comcast. Skills: Cable installation, Customer service. Install and service residential cable services. Install and service residential internet services”
What You'll Achieve.
Ensure customer satisfaction; Complete service calls efficiently
Industry & Context.
Troubleshooting; Repair
Valid driver's license, Clean driving record, Ability to climb ladders, Ability to lift 75 lbs, Ability to work in tight spaces, Ability to work in various weather conditions, Ability to work flexible hours, Ability to work weekends, Ability to work holidays, Ability to work evenings, Ability to work nights, Ability to work overtime
What They're Looking For.
Must Have
Valid driver's license, Ability to climb ladders, Ability to lift 75 lbs, Ability to work in tight spaces, Ability to work in various weather conditions, Ability to work flexible hours, Ability to work weekends, Ability to work holidays, Ability to work evenings, Ability to work nights, Ability to work overtime
Nice to Have
Previous experience in cable installation, Previous experience in telecommunications, Previous experience in customer service
What You'll Do.
Install and service residential cable services
Install and service residential internet services
Install and service residential phone services
Troubleshoot and repair cable issues
Troubleshoot and repair internet issues
Troubleshoot and repair phone issues
Educate customers on services
Provide excellent customer service
Maintain company vehicle
Maintain tools and equipment
Adhere to safety standards
Complete work orders accurately
How You'll Work.
Team & Collaboration
Field operations teams
Communication Scope
Customer education
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for broadband installation and troubleshooting activities for voice, video and data services. Completes field assessments, meets/exceeds company standards/metrics and completes necessary certifications and education for current role and for consideration for advancement to the next level. Functions in an entry-level position, with an increasing degree of proficiency and decreasing degree of onsite-supervision to complete installation and troubleshooting activities. Continued employment is contingent upon achieving required training, certifications and safety requirements. Works on straight forward tasks using established procedures. **Job Description** **Compensation:** $22/hour, plus quarterly bonuses and paid training. Comprehensive benefits are effective on Day 1 and include health, dental, and vision coverage, paid time off, company‑observed holidays, and discounted cable services. **Core Responsibilities** * Performs installations and changes of service, while adhering to: company procedures and safe work practices, National Electric Code (NEC) and National Electric Safety Code (NESC) requirements and local ordinances in order to provide (or remove) services to the customer. Completes all customer interactions as required. * Performs service calls. Tro
Applying for this Residential Installation & Service Technician role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Comcast?
Real rants from real employees. Read before you apply.