Four Seasons
Hospitality
ResidentialConcierge
“Residential Concierge at Four Seasons. Skills: Customer service, Concierge services, Hospitality. Provide personalized service to residents. Handle resident requests”
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
1-3 years hospitality experience, 1-3 years concierge experience, 1-3 years residential services experience, Proficiency with computer systems, Proficiency with service management software, Knowledge of Nashville area
Nice to Have
Luxury environment experience, Additional languages
What You'll Do.
Provide personalized service to residents
Handle resident requests
Manage resident belongings
Coordinate building access
Ensure security protocols are followed
Maintain homeowner profiles
Update resident preferences
Coordinate service requests
Arrange transportation
Arrange local experiences
Oversee elevator bookings
Ensure common areas are clean
Ensure common areas are organized
Ensure common areas are welcoming
Collaborate with hotel departments
Collaborate with residential team
Monitor compliance with rules
Monitor compliance with policies
Support team operations
How You'll Work.
Team & Collaboration
Hotel departments; Residential team members
Communication Scope
Verbal communication; Written communication
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