Vassar College
education
ResidentialCaseManager
“Residential Case Manager at Vassar College. Skills: Care Coordination, Case Management, Student Support, Crisis Intervention. Coordinate intake process for student concerns. Provide comprehensive care coordination support”
What You'll Achieve.
Ensure continuity of care; Coordinated action planning; Appropriate information sharing; Reduce barriers; Ensure continuity of care; Ensure respondents have access to appropriate support
Industry & Context.
Manage complex cases; Sustain follow-through across multiple stakeholders; Resolve barriers that impact well-being and retention; Develop response recommendations; Mobilize appropriate support and services; Develop action plans
Residing on campus, Participates in the on-call rotation
What They're Looking For.
Must Have
Master's Degree in student affairs, psychology, counseling, social work, or related field, Demonstrated knowledge of crisis management, crisis intervention, and case management practices, Knowledge of health care and mental health systems, crisis prevention, and psychoeducational outreach/programming, Demonstrated ability to initiate and coordinate services for students, manage complex cases, and sustain follow-through across multiple stakeholders, Demonstrated ability to engage effectively and sensitively with students, faculty, administrators, staff, and parents consistent with FERPA and relevant policies and best practices, Ability to work collaboratively within a multidisciplinary setting, including residential facilities, campus providers, off-campus providers, law enforcement, and courts, Demonstrated ability to develop training curriculum and deliver presentations to diverse audiences, Ability to interpret and apply complex policies and laws with sound judgment, especially in high-stakes situations, Outstanding written, digital, and oral communication skills, Excellent interpersonal, cultural competency, and conflict resolution skills, Ability to effectively collaborate with people of diverse backgrounds, Ability to follow, implement, and encourage others to follow Vassar College policies and state and federal laws
Nice to Have
Direct experience working on college campuses with college-age populations, One to two years of post-graduate experience providing case management services, Experience using Maxient or a comparable student support/case management platform, Experience supporting students involved in Title IX processes (including respondent support) and/or coordinating multidisciplinary care planning (e. g. , eating concerns, post-hospital transitions, complex mental health cases)
What You'll Do.
Coordinate intake process for student concerns
Provide comprehensive care coordination support
Initiate and complete persistent follow-up
Serve as administrative interface across campus partners
Maintain accurate case notes in Maxient
Ensure documentation supports continuity of care
Exercise judgment regarding information documented
Collaborate with campus partners to advocate for students
Work closely with Director of CARE
Convey information to campus partners
Provide support to Title IX respondents
Coordinate with campus partners for respondent support
Serve as member of Mindful Eating Support Team
Attend weekly Residential Life meetings
Participate in Student Support Network meetings
Serve as resource for community members
Collaborate on campus-wide training
Develop and deliver specialized training
How You'll Work.
Team & Collaboration
Collaborate with campus partners; Work closely with Director of CARE; Coordinate with Office of Institutional Equity; Coordinate with Counseling Services; Coordinate with Health Services; Coordinate with SAVP; Coordinate with Residential Life; Coordinate with other campus partners; Attend weekly Residential Life meetings; Participate in Student Support Network meetings; Collaborate with Collaborative Health and Advocacy Team
Communication Scope
Outstanding written, digital, and oral communication skills; Excellent interpersonal skills; Excellent cultural competency skills; Excellent conflict resolution skills
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