Greystar
Real Estate
ResidentServicesCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Resident Services Coordinator at Greystar. Skills: Customer service, Resident activities. Provide customer service. Assist with resident activities”
Industry & Context.
Weekend availability, Stand for extended periods, Walk for extended periods, Sit for extended periods, Bend, Stoop, Climb ladders, Reach, Carry objects, Crawl in confined areas, Work inside, Work outside, Work in all weather, Lift up to 25 pounds, Lift up to 50 pounds with assistance, Rare travel may be required, Regular travel may be required, Flexible work schedule, Take call evenings, Take call weekends, Take call holidays
What They're Looking For.
Must Have
1-2 years customer service, Organizational skills, Move in coordination, Move out coordination
Nice to Have
Lease Up experience
What You'll Do.
Provide customer service
Assist with resident activities
Promote quality living experience
Orient residents to property
Assist with utility set-up
Send package reminders
Develop property newsletter
Publish property newsletter
Handle resident issues
Handle neighbor disputes
Handle maintenance repairs
Handle resident requests
Prepare incident reports
Schedule activity center rentals
Schedule clubhouse rentals
Maintain rental contracts
Ensure guest suites are rental ready
Provide amenities to residents
Process maintenance work orders
Ensure work orders completed timely
Ensure work orders completed accurately
Contact resident for satisfaction
Prepare weekly maintenance report
Alert maintenance to repairs
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents. **JOB DESCRIPTION** **Property Type: Lease-Up** **Unit Count: 458 Schedule: Weekend Availability required; 9am-6pm *subject to change depending on business needs. Requirements: 1-2 years of excellent customer service, organizational skills, team player, move In and move out coordination experience required. Lease Up experience is a plus.** * Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders. * Develops and publishes property newsletter, which incl
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