Greystar
Real estate
ResidentServicesCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Resident Services Coordinator at Greystar. Skills: Resident services, Property management. Provide effective customer service. Assist with planning resident activities”
Industry & Context.
Handle resident issues
On-call possibilities, Stand for extended periods, Walk for extended periods, Sit for extended periods, Bend, Stoop, Climb ladders, Reach, Carry objects, Crawl in confined areas, Work in all weather conditions, Lift up to 25 pounds, Lift up to 50 pounds with assistance, Rare travel may be required, Regular travel may be required, Attend training classes, Attend business meetings, Work flexible schedule, Take call evenings, Take call weekends, Take call holidays
What They're Looking For.
Must Have
Excellent customer service skills, Excellent interpersonal skills
What You'll Do.
Provide effective customer service
Assist with planning resident activities
Promote quality living experience
Coordinate resident functions and activities
Orient residents to property
Assist with utility set-up
Send package claim reminders
Develop property newsletter
Publish property newsletter
Handle resident issues
Handle neighbor disputes
Handle maintenance repairs
Handle resident requests
Prepare incident reports
Schedule activity center rentals
Schedule clubhouse rentals
Maintain rental contracts
Ensure guest suites are rental condition
Provide movie rentals
Ensure work orders completed timely
Ensure work orders completed accurately
Contact resident satisfaction
Prepare weekly maintenance report
Verify resident requests completion
Alert maintenance to repairs
Full Job Description
**ABOUT GREYSTAR** Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit [www.greystar.com](http://www.greystar.com). **JOB DESCRIPTION SUMMARY** The Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents. **JOB DESCRIPTION** **Property Type:** Stabilized, Garden Style **Unit Count:** 1459 **Schedule:** Regular schedule with on-call possibilities. Sunday-Thursdays **Requirements:** Excellent customer service and interpersonal skills * Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders. * Develops and publishes property newsletter, which includes planned events, resident services, and advertisements. * Handles resident issues, including neighbor dispu
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