Action Property Management
Real Estate
ResidentServicesCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Resident Services Coordinator at Action Property Management. Skills: Property management, Resident relations. Greet and assist residents. Process resident requests”
What You'll Achieve.
Maintain high resident satisfaction; Ensure timely rent collection; Minimize resident turnover
Industry & Context.
Troubleshooting resident issues
What They're Looking For.
Must Have
High school diploma or GED, 1 year of experience in property management or related field, Valid driver's license
Nice to Have
Associate's or Bachelor's degree, Experience with Yardi or similar property management software, Bilingual in Spanish
What You'll Do.
Greet and assist residents
Process resident requests
Handle resident complaints
Coordinate maintenance requests
Assist with leasing activities
Collect rent payments
Maintain resident files
Enforce community policies
Organize resident events
Conduct move-in/move-out inspections
How You'll Work.
Team & Collaboration
Property management team; Maintenance staff
Communication Scope
Verbal communication; Written communication
Full Job Description
## Description Who We Are With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Action is seeking a Full-time Resident Services Coordinator to join our portfolio team in San Diego. Job Summary The Resident Services Coordinator is the primary point of contact for residents, ensuring a seamless and positive living experience. This role involves managing resident inquiries, maintaining access systems, coordinating common area reservations, and assisting with community events. Additionally, the Resident Services Coordinator supports the Community Manager with administrative tasks and serves as their backup in their absence. The ideal candidate is highly organized, customer focused, and thrives in a fast-paced environment. Compensation: $24 to $26 per hour. Schedule: Monday to Friday; 8:00 AM to 5:00 PM ## What You’ll Do (Job Duties) Provide exceptional customer service by assisting residents with inquiries, account information, and maintenance requests. Manage and maintain the community access system and resident registration records. Facilitate and oversee common area reservations, including processing applications and coordinating event logistics. Conduct daily property inspections, document issues, and generate work orders as needed. Act as a liaison between management and residents, e
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