AIR Communities
Real Estate
ResidentRelationsSpecialist
“Resident Relations Specialist at AIR Communities. Skills: Resident retention, Lease renewals, Customer service. Manage resident complaints. Manage service issues”
What You'll Achieve.
Maximize number of renewals
Industry & Context.
Problem-solving
Reliable transportation, Flexible schedule
What They're Looking For.
Must Have
2 years customer service experience, Proficient in reading, writing, and speaking English
What You'll Do.
Manage resident complaints
Manage service issues
Coordinate with staff
Support residents during move-out
Manage lease renewal process
Finalize renewal leases
Monitor resident retention
Assist residents with needs
Help residents pay rent
Complete move-in inspections
Complete move-out inspections
Register cars to park
Register pets for residents
Assist with parcel pending
Enter service requests
Answer questions regarding service requests
Assist with Notice to Vacates
Gather information for move-outs
Send communication to residents
Coordinate resident functions
Plan resident functions
Contact residents about policy violations
Applying for this Resident Relations Specialist role?
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