Sur La Table
046 - Carlsbad - Sur La Table, 1915 Calle Barcelona, Space #130, Carlsbad, CA 92009
ResidentChef
Neural analysis suggests this role is
optimal for Mid candidates.
“Resident Chef at Sur La Table. Skills: Culinary expertise, Team leadership, Customer engagement, Sales performance. Lead high-performing culinary teams. Inspire customers culinary experience”
What You'll Achieve.
Meet the business needs of both culinary and retail; Exceed performance expectations; Uphold a positive team culture; Support individual and team growth; Create memorable, educational experiences; Inspire repeat visits and customer loyalty; Ensure an outstanding cooking class experience; Hold employees accountable for quality and execution; Increase foot traffic and store engagement; Enhance customer experience; Build a high-performing culinary team; Achieve sales goals; Motivate high performing sales teams; Meet operational goals; Maintain satisfaction and loyalty; Second-class sign-ups; Retail product sales; Individual sales volume; Average transaction value; Customer conversion rates; Guest feedback through Google reviews; Minimize shrink; Control supply and culinary expenses
Industry & Context.
Excellent problem-solving abilities
Ability to remain standing for up to 5 hours at a time, Ability to move about the store coaching and directing associates, Capability to accurately perceive and differentiate variations in intensity or quality of flavors or odors, Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch, Ability to use hands to chop, whisk, slice, stir, juice, Ability to lift and/or move merchandise weighing up to 50 lbs, Ability to ascend/descend ladders, Ability to operate a computer, Workweeks are expected to be between 46 and 48 hours, Ability to have a flexible schedule, including nights, weekends, and holidays, Regular and predictable attendance, Flexibility to adjust class assignments based on demand, Ability to work in a variable kitchen environment, Ability to work with open flames, Ability to work with hot surfaces, Ability to work in temperature variations, Ability to work with various food allergens both physical and airborne
What They're Looking For.
Must Have
Must be 21 years of age or older at the time of employment, 1-2 years’ experience as a culinary instructor, 3-4 years of progressively responsible kitchen management experience, Valid Food Manager Certification, Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals, leadership skills with the ability to inspire, develop, and retain a high performing team, Excellent communication, problem-solving, and decision-making abilities, Passion for community engagement and providing exceptional customer experiences
Nice to Have
Culinary degree strongly preferred, Proficiency in Microsoft Office Suite and retail systems preferred
What You'll Do.
Lead high-performing culinary teams
Inspire customers culinary experience
Lead engaging cooking classes
Foster enthusiastic team
Oversee culinary program success
Develop sales strategies
Implement sales strategies
Analyze performance metrics
Optimize store performance
Deliver exceptional classes
Manage daily store operations
Ensure food safety compliance
Maintain inventory levels
Enforce age restrictions
Ensure store cleanliness
Address maintenance needs
Maintain accuracy of employee records
Adhere to wage and hour laws
Record time worked accurately
Communicate policies and SOPs
Maintain and follow SOPs
Teach 6-8 classes per week
How You'll Work.
Team & Collaboration
Recruit, mentor and retain a high-performing team; Lead, coach, and inspire associates; Work with store leadership to increase foot traffic; Collaborate with associates and customers
Communication Scope
Excellent communication abilities; Ability to communicate verbally
Full Job Description
## Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As a Resident Chef at Sur La Table, you play a key role in the success of the store by leading high-performing culinary teams that inspire customers throughout every stage of their culinary experience. This position leads engaging cooking classes, fostering an enthusiastic and knowledgeable team and overseeing the success of the in-store culinary program. This role requires a blend of culinary talent, business acumen, and teaching skills to drive sales, enhance customer #bestincenter experience, a company-wide standard for excellence in service, and build a high-performing culinary team. Key Responsibilities Leadership & Team Development · Recruit, mentor and retain a high-performing team to meet the business needs of both culinary and retail. · Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture. · Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth. Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution. · Work with store leadership to increase foot traffic and store engagemen
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