ReservationsSupervisor

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. We are currently seeking a Reservations Supervisor to join our vibrant team. At Radisson Hotel & Residence Riyadh Olaya, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. Skills and Experience: As a Reservations Supervisor, you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience. * Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level. * Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. * Delivers on plans and objectives where reservations initiatives & hotel targets are achieved. * Supervises the reservations team fostering a culture of growth, development and performance within the department. * Accountable for ensuring that costs and inventory are controlled, that p