Radisson Hotel Group
Hospitality
ReservationsSupervisor
“Reservations Supervisor at Radisson Hotel Group. Skills: Reservations management, Customer relations, Revenue optimization. Manage reservations and bookings. Assist guests with inquiries”
What You'll Achieve.
Maximize room occupancy; Achieve revenue targets; Ensure guest satisfaction
Industry & Context.
Issue resolution; Complaint handling
Ability to work flexible hours, Weekend availability
What They're Looking For.
Must Have
High school diploma or equivalent, Minimum 2 years of experience in reservations or front desk, Proficiency in reservation software
Nice to Have
Associate's or Bachelor's degree in Hospitality Management, Experience with hotel management systems (PMS), Knowledge of yield management principles
What You'll Do.
Manage reservations and bookings
Assist guests with inquiries
Process payments and handle cash
Upsell hotel services and amenities
Maintain accurate guest records
Coordinate with other hotel departments
Handle guest complaints and resolve issues
Generate daily reservation reports
How You'll Work.
Team & Collaboration
Front desk team; Sales department; Housekeeping department
Communication Scope
Guest interaction; Telephone communication
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