Four Seasons
hospitality
ReservationsSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Reservations Supervisor at Four Seasons. Overseeing the daily operation of the reservations department. Ensure accuracy, consistency, and warmth in every guest interaction”
Industry & Context.
proactive approach to problem solving
Right to Work in the United Kingdom
What They're Looking For.
Must Have
Previous experience in a luxury hotel reservations environment, leadership skills, Excellent communication skills, confident telephone manner, keen eye for detail, proactive approach to problem solving, systems knowledge, experience with hotel property management systems, Right to Work in the United Kingdom
Nice to Have
genuine passion for supporting and developing others, natural ability to build thoughtful guest relationships
What You'll Do.
Overseeing the daily operation of the reservations department
and warmth in every guest interaction
supporting the team in delivering the thoughtful and personalised service
managing room inventory and ensuring availability
Handle all reservations with precision and attention to detail
Support the Reservations Manager with coaching
and developing the team
Confidently manage guest enquiries
How You'll Work.
Team & Collaboration
Maintain close communication with operational departments to support a seamless guest journey; Support the Reservations Manager with coaching, guiding, and developing the team
Communication Scope
Excellent communication skills; confident telephone manner
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights. **Reservations Supervisor Four Seasons UK Collection** Four Seasons UK Collection is seeking a Reservations Supervisor to join our dedicated and service-minded team. This is an exceptional opportunity for an experienced reservations professional to take the next step in their career while representing one of the most iconic luxury hotel groups in the UK. **About the role:** As a Reservations Supervisor, you will play a key role in overseeing the daily operation of the reservations department. You will ensure accuracy, consistency, and warmth in every guest interaction, supporting the team in delivering the thoughtful and personalised service that Fou
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