Four Seasons

hospitality

ReservationsSupervisor

£41–41k London, United Kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Reservations Supervisor at Four Seasons. Overseeing the daily operation of the reservations department. Ensure accuracy, consistency, and warmth in every guest interaction”

Industry & Context.

hospitality
Problems you'll solve

proactive approach to problem solving

Eligibility Requirements

Right to Work in the United Kingdom

What They're Looking For.

Must Have

Previous experience in a luxury hotel reservations environment, leadership skills, Excellent communication skills, confident telephone manner, keen eye for detail, proactive approach to problem solving, systems knowledge, experience with hotel property management systems, Right to Work in the United Kingdom

Nice to Have

genuine passion for supporting and developing others, natural ability to build thoughtful guest relationships

What You'll Do.

Overseeing the daily operation of the reservations department

and warmth in every guest interaction

supporting the team in delivering the thoughtful and personalised service

managing room inventory and ensuring availability

Handle all reservations with precision and attention to detail

Support the Reservations Manager with coaching

and developing the team

Confidently manage guest enquiries

How You'll Work.

Team & Collaboration

Maintain close communication with operational departments to support a seamless guest journey; Support the Reservations Manager with coaching, guiding, and developing the team

Communication Scope

Excellent communication skills; confident telephone manner

Full Job Description

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights. **Reservations Supervisor Four Seasons UK Collection** Four Seasons UK Collection is seeking a Reservations Supervisor to join our dedicated and service-minded team. This is an exceptional opportunity for an experienced reservations professional to take the next step in their career while representing one of the most iconic luxury hotel groups in the UK. **About the role:** As a Reservations Supervisor, you will play a key role in overseeing the daily operation of the reservations department. You will ensure accuracy, consistency, and warmth in every guest interaction, supporting the team in delivering the thoughtful and personalised service that Fou

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