Guest Services
hospitality management
ReservationsOTA&DistributionAccountCoordinator
“Reservations OTA & Distribution Account Coordinator at Guest Services. Skills: account management, partner communication, inventory accuracy. Serve as primary point of contact for partners. Communicate with partners on account requirements”
What You'll Achieve.
Maximizing listing quality
Industry & Context.
Identify inaccuracies and recommend corrections
Remote work-from-home position, Ability to sit at a desk in front of a computer for the entire workday, dedicated quiet workspace, Reading and writing work-related documents in English, Speech recognition and clarity, Constantly communicates and receives verbal communication, fast-paced environment, Lifting, carrying, and pushing up to 15lbs, occasionally up to 30 lbs, Occasionally stoop, kneel, or crouch
What They're Looking For.
Must Have
High School Diploma, Minimum of at least 18 years of age, Computer proficiency, attention to detail, demonstrated organization skills, ability to manage multiple tasks and platforms concurrently, Excellent interpersonal skills, administrative skills, telephone skills, other communication skills, customer service
Nice to Have
Prior experience in hospitality, travel or e-commerce
What You'll Do.
Serve as primary point of contact for partners
Communicate with partners on account requirements
Assist with maintaining accurate inventory
Process updates to rates
Ensure consistency of information
Assist with new account setup
Verify live listings for accuracy
Audit existing accounts for accuracy & compliance
Identify inaccuracies and recommend corrections
Assist is maximizing listing quality
Assist in reporting related to listings
Develop a full working knowledge of the company brand
Assist unit managers and call center with complaints
Communicate effectively with management
Represent the company in a professional manner
How You'll Work.
Team & Collaboration
Communicate effectively with management; Assist unit managers and call center
Communication Scope
interpersonal skills; administrative skills; telephone skills; communication skills; customer service
Applying for this Reservations OTA & Distribution Account Coordinator role?
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