Company

DN

Reservations&ClientSupportCoordinator

$45–65k New York, New York, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Reservations & Client Support Coordinator. Skills: Reservations, Client support, Scheduling. Coordinate reservation requests. Support reservation requests”

What You'll Achieve.

Ensure smooth client experience; Ensure positive client experience

Industry & Context.

DN

What They're Looking For.

Must Have

Organizational skills, Time-management skills, Excellent written communication, Excellent verbal communication, Ability to work independently, Comfortable using computers, Learning new systems, High attention to detail, Accuracy

Nice to Have

Background in reservations, Background in scheduling, Background in customer support, Background in administrative roles, Familiarity with booking systems, Familiarity with scheduling systems, Familiarity with CRM systems, Prior remote work experience, Prior virtual work experience

What You'll Do.

Coordinate reservation requests

Support reservation requests

Coordinate scheduling requests

Support scheduling requests

Assist clients with updates

Assist clients with changes

Assist clients with confirmations

Maintain accurate records

Maintain documentation

Communicate with clients

Follow established workflows

Follow established procedures

Follow established timelines

Provide timely follow-up

Collaborate with internal teams

Ensure reservation accuracy

Ensure reservation consistency

How You'll Work.

Team & Collaboration

Internal teams

Communication Scope

Clear communication; Professional communication

Full Job Description

## Description Position Overview: We are seeking a reliable and detail-oriented Reservations & Client Support Coordinator to assist with reservation coordination and client support in a remote environment. This role focuses on managing scheduling requests, maintaining accurate records, and providing professional support to ensure a smooth and positive client experience. This position is well suited for individuals who are organized, communicative, and comfortable working within established systems and processes.   Key Responsibilities: Coordinate and support reservation and scheduling requests Assist clients with updates, changes, and confirmations Maintain accurate records and documentation in internal systems Communicate clearly and professionally with clients via email, phone, and messaging tools Follow established workflows, procedures, and timelines Provide timely follow-up to support a positive client experience Collaborate with internal teams to ensure reservation accuracy and consistency   Qualifications: Strong organizational and time-management skills Excellent written and verbal communication abilities Ability to work independently in a remote setting Comfortable using computers and learning new systems High attention to detail and accuracy Customer-focused with a professional and dependable approach   Preferred Experience: Background in reservations, scheduling, customer support, or administrative roles Familiarity with booking, scheduling, or CRM-style systems Prior remote or virtual work experience   Work Environment: Fully remote position Flexible scheduling based on operational needs Structured training and ongoing support provided Collaborative and process-driven team environment   Equal Opportunity Statement: We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, age, disability, or any other p

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