Minor International
Hospitality
ReservationManager
“Reservation Manager at Minor International. Skills: Reservations management, Revenue generation, Team leadership. Drive performance of reservations team. Ensure SOPs adherence”
What You'll Achieve.
Maximize revenue opportunities; Ensure guest satisfaction; Ensure team member satisfaction
Industry & Context.
What They're Looking For.
Must Have
3 years experience in hotel reservations, 3 years experience in rooms divisions, Familiar with hotel operations technology, Familiar with all distribution channels, Understand regional market dynamics, Understand local market dynamics, Understand competitor dynamics, Understand destination events
Nice to Have
College degree in hotel management
What You'll Do.
Drive performance of reservations team
Ensure SOPs adherence
Monitor team performance
Improve reservations operations
Ensure accuracy in guest reservations
Maximize revenue opportunities
Ensure guest satisfaction
Ensure team member satisfaction
Monitor daily arrivals
Carry out guest requests
Communicate guest requests
Drive communication to departments
Meet guest expectations
Assist Revenue Management
Maintain group blocks
Ensure optimal use of distribution channels
How You'll Work.
Team & Collaboration
Relevant departments
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