Representative,RXCustomerService

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide. At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service. If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~ **The major function of this position is:** To answer incoming telephone inquiries from our customers in a timely, courteous and efficient manner. **Hourly Rate of Pay:** $19.00/Hr. **Shift:** 11:00 AM to 7:30 PM Monday through Friday **The primary responsibilities and essential duties of this position are:** * Serve as the first point of contact to respond professionally and courteously to general and routine customer inquiries, requests and complaints. * Accurately and efficiently input Rx orders into Rx data entry software. * Ensure that orders are entered into the system accurately to meet customer service goals and deadlines. * Professionally communicate with internal and external customers regarding order status, billing i