Engage And Reward
Financial Services
Representative,CustomerService(12monthcontract)
“Representative, Customer Service (12- month contract) at Engage And Reward. Skills: Customer service, Problem-solving. Handle inbound calls. Address lawyers and lenders”
What You'll Achieve.
Ensure optimum servicing; Ensure service standards met; Close transactions smoothly; Close transactions on time
Industry & Context.
Problem-solving; Prioritization
3 days in office, Flexible late shift
What They're Looking For.
Must Have
3-5 years call center experience, 3-5 years banking experience, Intermediate MS Office skills
Nice to Have
Mortgage administration experience, Legal Assistant diploma, Law Clerk diploma
What You'll Do.
Address lawyers and lenders
Process lender follow-up
Communicate file updates
Organize rush requests
Assist with document packages
Assist with reporting
Exceed customer expectations
Escalate issues to manager
How You'll Work.
Team & Collaboration
Internal partners; External partners
Communication Scope
Phone manner
Applying for this Representative, Customer Service (12- month contract) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Engage And Reward?
Real rants from real employees. Read before you apply.