Indigo Books & Music
Retail
Représentantdeserviceàlaclientèle/CustomerExperienceRepresentative
“Représentant de service à la clientèle / Customer Experience Representative at Indigo Books & Music. Skills: Customer service, Sales. Cultivate an environment promoting authentic experiences. Embody Indigo Beliefs”
What You'll Achieve.
Achieve best customer satisfaction rate
Industry & Context.
Ability to lift 40 pounds, Work evenings, weekends, holidays
What They're Looking For.
Must Have
Experience in retail, Adaptability, flexibility, willingness to learn, Commitment to exceptional experience, Ability to be mobile, Ability to lift medium to large items, Availability to work flexible schedule, Bilingualism (French/English) required
What You'll Do.
Cultivate an environment promoting authentic experiences
Embody Indigo Beliefs
Influence customers through stories
Connect customers to the brand
Create a warm and welcoming environment
Add joy to customers' lives
Leverage product to tell stories
Engage and connect with customers
Curate specific product collections
Ensure Visual Standards are followed
Role model High Performance Characteristics
Seek information regarding new products
Contribute to a safe environment
Respond to customer feedback
Hold self and others accountable
Provide continuous feedback
Share ideas to improve experience
How You'll Work.
Team & Collaboration
Continuous feedback to colleagues; Feedback to Leadership Team
Applying for this Représentant de service à la clientèle / Customer Experience Representative role?
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