Indigo Books & Music
Retail
Représentantdeserviceàlaclientèle/CustomerExperienceRepresentative
“Représentant de service à la clientèle / Customer Experience Representative at Indigo Books & Music. Skills: Customer engagement, Product knowledge. Create a warm and welcoming environment. Add joy to customers' lives”
What You'll Achieve.
Improve employee and customer experience
Industry & Context.
Ability to be mobile on sales floor, Ability to lift up to 40 pounds
What They're Looking For.
Must Have
Bilingualism (French/English) is required, Ability to lift up to 40 pounds, Availability to work a flexible schedule
Nice to Have
Experience in specialty retail, Experience in a retail environment
What You'll Do.
Create a warm and welcoming environment
Add joy to customers' lives
Leverage product to tell stories
Engage and connect with customers
Curate specific product collections
Ensure Visual Standards are followed
Role model High Performance Characteristics
Seek information regarding new products
Contribute to a safe environment
Respond to customer feedback
Hold self and others accountable
Provide continuous feedback
Share ideas with Leadership Team
How You'll Work.
Team & Collaboration
Continuous feedback to colleagues; Feedback to Leadership Team
Applying for this Représentant de service à la clientèle / Customer Experience Representative role?
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