Maui Jim
RepairTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Repair Technician at Maui Jim. Skills: Repair sunglasses, Customer service. Evaluate damaged sunglasses. Determine warranty coverage”
What You'll Achieve.
Maintain department standards for quantity; Maintain department standards for quality
Industry & Context.
Determine repair options
Ability to communicate, Ability to utilize PC, Ability to utilize frames repair tools, Ability to lift 10lbs, Ability to work on computer terminal, Ability to move around department
What They're Looking For.
Must Have
1-3 years customer service experience, Technical or repair background
Nice to Have
4-5 years customer service experience, Attention to detail, Good hand-eye coordination, Typing - 40 w. p. m., customer service skills
What You'll Do.
Evaluate damaged sunglasses
Determine warranty coverage
Determine available repair options
Perform physical repair
Align damaged sunglasses
Clean damaged sunglasses
Document condition of sunglasses
Document parts and charges
Maintain department standards
Perform other work-related duties
Full Job Description
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide. At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service. If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~ **The major function of this position is:** Evaluate damaged sunglasses to determine warranty coverage or available repair options in accordance with Maui Jim product standards. Perform physical repair, including alignment and cleaning of damaged sunglasses. **Available Shifts:** * Monday-Friday 11:30AM-8:00PM * Monday-Friday 6:30AM-3:00PM **Pay:** $18.00/ hour **The primary responsibilities and duties of this position are:** * Inspect and evaluate returned damaged sunglasses to determine repair options, including determining warranty coverage, as applicable * Document condition of received damaged sunglasses and all parts and charges required for repair completion accurately into the ERP system * Perform physical repair of sung
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