HP
RepairCenterTechnical&EngineeringTeamLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Repair Center Technical & Engineering Team Lead at HP. Skills: Team leadership, Technical ownership, Repair processes, Quality. Lead and develop a multidisciplinary technical team. Execute the Repair Center engineering and quality strategy”
What You'll Achieve.
end-to-end excellence in repair processes; yield; product reliability; clear ownership; accountability; professional growth; organizational goals into clear priorities; measurable KPIs; robust processes; high yield; continuous quality improvement; timely resolution of critical technical and operational challenges; consistency in repair quality; calibration standards; process control
Industry & Context.
complex investigations; failures; low-yield components; systemic issues; technical and operational challenges
Willingness to travel (~10%) to global repair centers and suppliers
What They're Looking For.
Must Have
B. Sc. in Mechanical Engineering, Electrical Engineering, or equivalent, 5-7 years of experience in engineering, technical services, or manufacturing/repair technologies in a global or multidisciplinary environment, 2-3 years of experience in a team leadership role, Fluent English (written and spoken), Solid understanding of engineering and quality processes, including assemblies, testing tools, drawings, and BOMs, Experience with AI tools, Excel, PowerPoint, organizational and methodological skills
Nice to Have
background in spare parts repair, refurbishment, or reverse engineering, Experience in the printing industry
What You'll Do.
Lead and develop a multidisciplinary technical team
Execute the Repair Center engineering and quality strategy
Own end-to-end technical performance of repair operations
Serve as the technical authority for Repair Centers
Drive the development and deployment of engineering infrastructure
Lead cross-functional alignment
Provide leadership in prioritization and escalation management
Define and manage technical KPIs and performance targets
How You'll Work.
Team & Collaboration
cross-functional alignment with R&D, Product Engineering, Operations, Quality, and external suppliers
Communication Scope
Fluent English (written and spoken)
Full Job Description
Repair Center Technical & Engineering Team Lead **Description -** **HP is looking for an Service Parts Repair Center Tech & Engineering Team Leader to join our Global Reverse and Repair team.** This role leads the technical, engineering, and quality domains across global Repair Centers, driving end-to-end excellence in repair processes, yield, and product reliability. It combines strong people leadership with deep technical ownership, translating business needs into engineering practices and ensuring effective execution through a team of domain experts. **Key Responsibilities** * Lead and develop a multidisciplinary technical team (Jigs & Tools, Quality, Repairable List, NPI, Yield Improvement), fostering clear ownership, accountability, and professional growth. * Execute the Repair Center engineering and quality strategy, translating organizational goals into clear priorities and measurable KPIs. * Own end-to-end technical performance of repair operations, ensuring robust processes, high yield, and continuous quality improvement across global sites. * Serve as the technical authority for Repair Centers, leading complex investigations (RCA, 8D, A3) on failures, low-yield components, and systemic issues. * Drive the development and deployment of engineering infrastructure, including repair procedures, test methods, jigs and tools, and knowledge management systems. * Lead cross-functional alignment with R&D, Product Engineering, Operations, Quality, and external suppliers to ensure effective implementation of NPI, ECOs, and engineering changes. * Provide leadership in prioritization and escalation management, ensuring timely resolution of critical technical and operational challenges impacting customer experience and service P&L. * Define and manage technical KPIs and performance targets, ensuring consistency in repair quality, calibration standards, and process control across global Repair Centers. **Education, Skills, and Experience** * B.Sc. in Mechanical Engineeri
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