Indie Campers
Hospitality
RentalServiceAgent-Part-time
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Rental Service Agent - Part-time at Indie Campers. Skills: Customer Experience, Sales Specialist, Rental Operations, RV Sales. Conduct check-ins. Conduct check-outs”
What You'll Achieve.
Meet sales targets
Industry & Context.
Solution-oriented
Stand for extended periods, Walk for extended periods, Move around depot, Lift 10-15 kg, Carry 10-15 kg, Work outdoors, Work weekends, Work holidays, Work peak-season schedules, Flexible schedules
What They're Looking For.
Must Have
1-3 years customer service, 1-3 years sales, 1-3 years hospitality, 1-3 years rental, 1-3 years automotive, Communication skills, Customer engagement skills, Understand technical RV systems, Explain technical RV systems, Hands-on, Adaptable, Solution-oriented, Organised, Detail-focused, Proactive, Driving License Category B, English proficiency, Stand for extended periods, Walk for extended periods, Move around depot, Lift light items, Carry light items, Lift moderate items, Carry moderate items, Work outdoors, Work weekends, Work holidays, Work peak-season schedules, Interact with customers calmly, Interact with customers professionally
Nice to Have
CRM tools proficiency, Digital sales software proficiency, Italian proficiency
What You'll Do.
Provide rental support
Handle service recovery
Ensure smooth handovers
Ensure documentation is in order
Convert rental customers
Support sales targets
Maintain RV model knowledge
Perform basic system demos
How You'll Work.
Team & Collaboration
RV Sales District; City Lead
Communication Scope
Customer engagement
Full Job Description
ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results. The Rental Service Agent is a dual-focused role: Customer Experience Champion for rentals Sales Specialist for RV purchase demos and conversions This position is crucial to ensuring customers leave satisfied, whether they are beginning a rental journey or purchasing their future RV. THE ROLE The Rental Service Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on, customer-centric role combining service, product presentation, operational execution, and follow-up sales management. Across rentals and sales, this role ensures every vehicle, every interaction, and every customer moment reflects Indie Campers’ high standards. WHAT WILL YOU WORK ON? Customer Service & Operations: Conduct check-ins/check-outs, briefings, and provide ongoing rental support. Handle service recovery and emergencies with empathy. Sales Demonstrations & Customer Engagement: Prepare and perform RV demos, showcasing features, specs, and customer-specific needs. Ensure smooth handovers and all documentation is in order. Sales Conversion & Lead Management: Track leads, demos, and follow-ups in CRM. Convert rental customers into sales opportunities, and support the RV Sales District and City Lead to meet targets. Product Knowledge & Technical Support: Maintain knowledge of Indie Campers RV models and perform basic system demos (lighting, gas, etc.). Troubleshoot and escalate issues as needed. WHO ARE WE LOOKING FOR? Must have: 1-3 years in customer service, sales, hospitality, rental, or automotive environments. Must have: Strong communication and customer engagement skills. Mus
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