Indie Campers

road trip travel

RentalServiceAgent

$0–0k Vancouver, British Columbia, Canada Remote Friendly
The Brief

“Rental Service Agent at Indie Campers. Skills: Customer Experience Champion for rentals, Sales Specialist for RV purchase demos and conversions. Execute all customer-facing rental operations. Perform professional RV sales demonstrations to convert leads into buyers”

What You'll Achieve.

ensuring customers leave satisfied; meet targets

Industry & Context.

road trip travel
Problems you'll solve

solution-oriented under pressure; Troubleshoot and escalate issues as needed

Eligibility Requirements

Able to stand, walk, and move around the depot for extended periods throughout the day, Able to lift or carry light to moderate items (10–15 kg), Comfortable working outdoors in varying weather conditions, Flexible to work weekends, holidays, and peak-season schedules, Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism

What They're Looking For.

Must Have

1-3 years in customer service, sales, hospitality, rental, or automotive environments, communication and customer engagement skills, Ability to understand and explain technical RV/vehicle systems, Hands-on, adaptable, solution-oriented under pressure, Proficiency using rental systems, Organised, detail-focused, and proactive in managing leads or customers, Driving License (Category B), English proficiency, Able to stand, walk, and move around the depot for extended periods throughout the day, Able to lift or carry light to moderate items (10–15 kg), Comfortable working outdoors in varying weather conditions, Flexible to work weekends, holidays, and peak-season schedules, Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism

Nice to Have

CRM tools, digital sales software, local-language proficiency

What You'll Do.

Execute all customer-facing rental operations

Perform professional RV sales demonstrations to convert leads into buyers

Conduct check-ins/check-outs

and provide ongoing rental support

Handle service recovery and emergencies with empathy

Prepare and perform RV demos

and customer-specific needs

Ensure smooth handovers and all documentation is in order

and follow-ups in CRM

Convert rental customers into sales opportunities

Support the RV Sales District and City Lead to meet targets

Maintain knowledge of Indie Campers RV models and perform basic system demos (lighting

Troubleshoot and escalate issues as needed

How You'll Work.

Team & Collaboration

support the RV Sales District and City Lead to meet targets

Communication Scope

communication and customer engagement skills; Ability to understand and explain technical RV/vehicle systems; Ability to interact with customers in different emotional states (excited, stressed, confused) with calmness and professionalism

Free ATS check

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