Avis Greece
Mobility
RentalSalesTeamLeader
“Rental Sales Team Leader at Avis Greece. Skills: Rental Sales, Customer Service, Operations Management. Support daily counter operations. Coordinate daily counter operations”
Industry & Context.
Problem Solving
What They're Looking For.
Must Have
2 years rental sales agent experience, 2 years vehicle rental operations experience, Knowledge of rental sales procedures, Knowledge of station operations, Fluent English
Nice to Have
Bachelor's in Business Administration, Bachelor's in Tourism, Bachelor's in Hospitality Management, Bachelor's in related field, Previous mentoring experience, Previous coaching experience, Previous team coordination experience
What You'll Do.
Support daily counter operations
Coordinate daily counter operations
Ensure efficient service delivery
Adhere to company procedures
Participate in front-line rental sales
Support team during peak periods
Support team during staffing shortages
Act as first point of escalation
Resolve customer concerns
Resolve customer complaints
Resolve operational issues
Provide on-the-job coaching
Provide guidance to agents
Provide support to agents
Onboard new team members
Train new team members
Provide refresh training
Support sales initiatives execution
Support customer experience initiatives execution
Promote best practices
Encourage compliance with commercial objectives
Perform administrative duties
Perform coordination duties
Monitor station mailbox
Manage correspondence
Provide telephone support
Follow-up on operational actions
Act as liaison between Counter and Parking
Ensure effective communication
Ensure effective coordination
Resolve operational matters
How You'll Work.
Team & Collaboration
Counter and Parking teams
Communication Scope
Communication Skills
Applying for this Rental Sales Team Leader role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Avis Greece?
Real rants from real employees. Read before you apply.