Ryder
transportation & logistics
RentalSalesRepresentative
“Rental Sales Representative at Ryder. Skills: sales, customer communication skills, relationship-building. acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. Handle sales and sales process for inbound calls as well as outbound solicitation”
What You'll Achieve.
Maximize rate opportunities within the market place; generating rental, lease and used vehicle sales leads; Maximize operational effectiveness by coordinating overall inventory levels to meet customer demand; Meet overall Ryder market share by successfully executing the sales and marketing initiatives; Maximize utilization of the rental fleet; Drive profitable revenue growth by maintaining and growing customer relationships; overall satisfaction for all internal and external customers
Industry & Context.
Reconcile all customer concerns, issues, and disputes
rotational Saturdays (depending on branch location/hours), On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative
What They're Looking For.
Must Have
One (1) year or more sales experience required
What You'll Do.
acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts
as well as potential commercial rental customers and consumer household needs
Handle sales and sales process for inbound calls as well as outbound solicitation
executing the business unit's marketing plan
Maintain current accurate data within the company's marketing database
Maximize rate opportunities within the market place
lease and used vehicle sales leads
Maintain and expand relationships with existing customer base
Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
Meet overall Ryder market share by successfully executing the sales and marketing initiatives
responsible for the overall profitably
operations and asset management of a rental location
coordinating with Maintenance
and Marketing to ensure customer satisfaction
Maintain compliance with company
federal and other regulatory agencies
Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
Drive profitable revenue growth by maintaining and growing customer relationships
overall satisfaction for all internal and external customers
Reconcile all customer concerns
and disputes in order to maintain the ongoing relationship
Builds constructive and effective relationships with both internal and external customers
Maintain composure when addressing stressful situations
Clearly articulates Ryder's product and service offerings
perform the role of On-Call Representative based on work schedules as determined by Supervisor
Performs other duties as assigned
How You'll Work.
Team & Collaboration
work cross-functionally across Sales, Marketing, Operations, and Asset Management; coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction; create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Communication Scope
excellent customer communication skills; verbal and written communication skills; Ability to get both verbal and written communication across that has the desired effect
Process & Methodology
Ability to manage multiple assignments and tasks, set priorities, adapt to changing conditions and work assignments, Ability to focus on multiple projects and activities simultaneously
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