Avis Budget Group
Car Rentals
RentalOperationsAgent/CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Rental Operations Agent / Customer Service Representative at Avis Budget Group. Skills: customer service, vehicle inspection, rental bookings. Interact with customers face to face. Promote Avis Budget Group brand”
What You'll Achieve.
performance Bonuses
Industry & Context.
Opened Availability To Work Days
What They're Looking For.
Must Have
full and valid driver’s licence, opened availability to work days, weekends, nights, etc, Ability to work in a fast paced environment while delivery exceptional customer service, Ability to follow procedures and adhere to company guidelines and standards, Comfortable learning and using various computer systems to accurately input rental information
Nice to Have
Previous experience within retail, hospitality, customer service, sales or similar roles
What You'll Do.
Interact with customers face to face
Promote Avis Budget Group brand
Complete rental transactions
contracts and bookings
Clean interior and exterior of vehicles
Inspect vehicles for damages
Full Job Description
Working for our world-famous Car Rentals brand based at Brisbane Airport in a role that has the best of both worlds - face to face customer service interaction and keeping fit with the back of house responsibilities. * FT permanent position – 38 hours per week * Full training provided to help you achieve your goals & reach your potential * Supportive, friendly, and caring culture * Large, stable global organisation * Opportunity to grow and move internally within our business **About the Role** As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay. **What you’ll do** * Interact with our customers face to face, promoting the Avis Budget Group brand * Completing rental transactions, contracts and bookings * Cleaning the interior and exterior of our vehicles according to company standards * Inspecting vehicles for any damages that occurred during the previous rentals **What we’re looking for** * Applicants must have a full and valid driver’s licence * This is a full time position that requires opened availability to work days, weekends, nights, etc * Previous experience within retail, hospitality, customer service, sales or similar roles * Ability to work in a fast paced environment while delivery exceptional customer service * Ability to follow procedures and adhere to company guidelines and standards * Comfortable learning and using various computer systems to accurately input rental information **Benefits and Perks** * Hourly Rate + loadings + performance Bonuses * Employee discounts on car rental across Avis Budget Group * Full training provided to help you achieve your goals & reach your potential * Wellbeing programme including discounted life insurance options + discounted health cover + superannuation
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