Avis Budget Group

RentalOperationsAgent

£13–13k Edinburgh, United Kingdom PART TIME
The Brief

“Rental Operations Agent at Avis Budget Group. Skills: Customer service, Vehicle inspection, Payment processing. Greeting customers returning vehicles. Inspecting vehicles for damages”

Industry & Context.

Eligibility Requirements

Valid driver's license

What They're Looking For.

Must Have

High school diploma or equivalent level of education, Fluency in spoken and written English, Valid driver's license with a clean driving record, Openness to working flexible schedules, including weekends, Proven proficiency in communication and interpersonal skills, A team-oriented approach, Demonstrated ability to handle multiple tasks and perform well in a fast-paced setting, A friendly, upbeat, and proactive attitude

Nice to Have

Prior customer service experience, particularly in the car rental, retail or hospitality sectors, with 1-2 years preferred

What You'll Do.

Greeting customers returning vehicles

Inspecting vehicles for damages

Assessing necessary charges

Clarifying final charges to customers

Collecting rental agreement signature

Providing directions and travel information

Conducting thorough vehicle inspections

Ensuring vehicles are prepared for next rental

Maintaining accurate records

Resolving customer complaints

Organizing rental car lot

Following safety and security protocols

How You'll Work.

Team & Collaboration

A team-oriented approach

Communication Scope

Fluency in spoken and written English; Proven proficiency in communication and interpersonal skills

Free ATS check

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