Zscaler
cybersecurity
RenewalsSpecialist
“Renewals Specialist at Zscaler. Skills: ARR growth, Renewal acceleration, Commercial outcomes. Protect and grow ARR. Accelerate renewal cycles”
What You'll Achieve.
Protect and grow ARR; Accelerate renewal cycles; Improve commercial outcomes; Drive retention; Reduce churn
Industry & Context.
Problem-solver
What They're Looking For.
Must Have
3+ years experience in Sales, Deal Desk, Renewals, or Renewal Operations, Commercial acumen and financial analysis skills, Understanding of SaaS and Renewal-related Revenue Recognition principles, Proficiency with CRM and CPQ tools, Exceptional communication, organization, and cross-functional project management skills
Nice to Have
Proven track record of managing renewals in cybersecurity industry, Experience with Gainsight or similar customer success platforms, Experience navigating complex, multi-million dollar global renewals, High degree of negotiation expertise
What You'll Do.
Accelerate renewal cycles
Improve commercial outcomes
Partner with Account Executives and Sales Leadership
Ensure renewals are addressed on time
Monitor account health and customer risk signals
Surface churn risks and growth opportunities
Orchestrate account-level mitigation strategy and plans
Lead structured renewal forecast cadence calls
How You'll Work.
Team & Collaboration
Cross-functional teams; Account teams
Communication Scope
Exceptional communication
Process & Methodology
Cross-functional project management
Applying for this Renewals Specialist role?
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