RenewalsSpecialist

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things because we have Great Associates. Ensono’s Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion. About the role and what you'll be doing: The Renewals Specialist owns the end-to-end contract renewal process across Ensono's enterprise client base. This is a commercially-driven, strategic role — not a coordination function. You'll build renewal strategy from scratch, orchestrate across sales, legal, finance, solution architects, and service delivery, and close opportunities that drive retention and revenue growth for both Ensono and our clients. You'll operate as an overlay to the sales team — sometimes leading a renewal independently, sometimes working side by side with a seller. No two renewals are the same. If you thrive in ambiguity, know how to navigate complex enterprise relationships, and have the financial and commercial acumen to back it up, this role is for you. Key Responsibilities include: Own the proactive, outbound renewal process from strategy through close across a portfolio of enterprise accounts — serving as a primary client-facing point of contact throughout the renewal life cycle Develop and drive renewal strategy in alignment with client business objectives and Ensono's commercial goals, coordinating with Sales to ensure a unified approach Engage directly with clients to understand evolving requirements, build trusted long-term relationships, and position value-add services that support retention and